BC.Game Casino - El jugador está bloqueado en su cuenta.

I was playing and got logged out then tried to log back in and it asked for 2FA codes which I never set up.

I have tried emailing repeatedly for months now and it keeps going round in circles.

I have screen shots off my deposit going in then when I'm logged out the money is transferred out.

I have not been able to get back in the account for months now

Hello STRANGEodd1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BC.Game Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Does anybody has access to your casino account or device?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello,

Are you sure this is the email address associated with the account we are talking about Cryptoscal****@gmail.com As It looks like it was made last month and was accessed yesterday as well. Let me know

Best Regards

BC.GAME

Dear STRANGEodd1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.