BOHO Casino - El depósito del jugador se ha retrasado.

Deposited $148 using tron. Been 24hrs now and they keep telling me it’s coming. Ive tracked the transaction real time and it’s been sent and delivered. It appears they’re lying for some unknown reason. Very unprofessional. I’ve sent at least 20 emails asking them to either credit it or repay. I’ve sent them all relevant proof of transaction but they still come up with some [Redacted] excuse. Saying " it’s still coming" Thieves dressed as a casino. Stay right away from these folks people. Daylight robbery.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

• Could you please advise if it was your first deposit via this payment method in this casino?
• Are you sure you used the correct address to process the deposit?

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Attila

Yes correct details definitely. I’ve deposited thousands into boho. But they suddenly went very strange

They just credited an amount that’s very off. They credited 114$ when it should be 158-159

Dear Player, thank you for the update. Have you contacted the casino in relation to the discrepancy? If so, could you please share your communication? You can reach me via email at attila.g@casino.guru, or you can attach screenshots here.

I look forward to your reply.

Dear Slope6,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Attila
Casino.Guru