IceCasino - La retirada del jugador se retrasa.

The casino usually pays out winnings within 2 to 5 business days. It's now 7 business days and the casino has a different excuse each time. The payout has been in process since 5/17/22....will not be processed any further.

Das Casino zahlt die Gewinne normalerweise innerhalb von 2 bis 5 Werktage aus. Nun sind 7 Werktage vergangenen und das Casino hat jedesmal eine andere Ausrede. Die Auszahlung ist bereits seit dem 17.5.22 in Bearbeitung....wird nicht weiter bearbeitet.

Hello Dannyking74,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceCasino. Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings?

Did you use any new payment method during your last deposit or now during withdrawal?

Looking forward to your answer.

Regards,

Nick

I already wrote that the problem is solved. The casino paid. case can be closed

Ich hatte bereits geschrieben daß das Problem gelöst ist. Das Casino hat gezahlt. Fall kann geschlossen werden

Hello Dannyking74,

Thank you for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Best regards,

Nick