LegendPlay Casino - El retiro del jugador está restringido.

Hello, I have 1750 in my LegendPlay casino account. I'm trying to withdraw it, but it won't let me because I've reached the withdrawal limit.

And I can't get them removed.

I need help, thank you.

Hola buenas, dispongo de 1750 en el casino LegendPlay. Y estoy intentando retirarlos y no me deja por haber alcanzado el límite de retiro.

Y no puedo conseguir retirarlos.

Necesito ayuda gracias

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When was the last time you successfully withdrew money from this casino?
• From the screenshot you uploaded with your complaint, it appears that your withdrawal request could not be submitted because your deposit had not been wagered in accordance with the casino’s AML policy. Could you please specify when you last deposited into your casino account and how much you deposited?
• Did you activate any bonus with your most recent deposit?
• Have you met the wagering requirements of your deposit before attempting to withdraw your balance?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika