Librabet Casino - El jugador no puede acceder a su cuenta.

I can't access my account, and the casino isn't helping. I've contacted support and followed their advice, I've emailed them, and I've filed complaints, but they haven't helped. When I log in to my account, I can't access my wallet, my dashboard, or my personal information.

No puedo entrar en mi cuenta y el casino no me ayuda, he contactado a soporte y seguido sus consejos, he escrito a su email y presentado quejas pero no me ayudan. Cuando hago login en mi cuenta no puedo acceder a mi wallet, mi dashboard o datos personales.

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Dear Josev,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Are you still able to log into your casino account, but unable to access certain sections such as your wallet or dashboard?
• Could you please provide a screenshot showing what you see when you try to access your wallet, dashboard, or other restricted sections of your account?
• Had you completed KYC verification before these restrictions occurred?
• Thank you very much in advance for your cooperation. I look forward to your reply.
• Karla M.