Magic Win Casino - La retirada del jugador se ha retrasado.

Hello good,

I registered in July, deposited €100 and after placing several bets I left the account at €130. I withdrew on August 1st, and they told me it would take 21 business days.

Many more days have passed and there's no progress. They tell me to be patient because they have many requests, but it doesn't look like they're going to pay me.

If you can mediate to resolve this, thank you very much.

Buenas,

me registré en julio, ingresé 100€ y cuando hice varias apuestas dejé la cuenta en 130€, retiré el 1 de agosto, me dijeron que tardaría 21 días laborales

han pasado muchísimos días más y no avanza , me dicen que paciencia que tiene muchas solicitudes pero no tiene pinta de que me vayan a pagar

por si pueden mediar para resolverlo, muchas gracias

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please post a screenshot of your withdrawal history here in this thread?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina