Megapari Casino - El retiro del jugador se ha retrasado debido a un error del sistema.

I'm trying to withdraw my accumulated money from my Megapari account and the system is showing me an error.

I contacted support via chat and they always tell me the same thing, to contact them again in 12 or 24 hours.

I tried withdrawing to the last card used for the deposit and nothing happened...

They told me to make a deposit with another bank to see if it was my bank, but nothing changed, the problem persists.

Casino support offers no solution

Estoy tratando de sacar mi dinero acumulado en la cuenta Megapari y el sistema me muestra un error.

Me comunique con soporte vía chat y me Disen siempre lo mismo, que me comunique en 12 o 24 horas.

Estaba haciendo el retiro a la última tarjeta utilizada en el depósito y nada...

Me dijeron que hiciera un depósito con otra para ver si era mi banco y nada, sigue el mismo problema

Soporte del casino no da ninguna solución

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Dear Edualbo,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina