Mr Bet Casino - El jugador lucha por retirar su saldo.

Since I joined Mr Bet I can't make withdrawals at all and I've talked to several people from the company and no one decides, just sends wait and nothing.

Desde quando entrei na Mr Bet não consigo fazer retiradas de jeito algum e já falei com várias pessoas da empresa e ninguém resolve só manda aguarda e nada.

Hello alencarambiental,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mer Bet Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request for the withdrawal? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?

Is your account verified and if yes, since when exactly?

Please note that we usually advise to wait at least 14 days for the first withdrawal to be processed as it may take longer in some casinos to finish the verification process.

Looking forward to your answer.

Regards,

Nick

Good morning, I haven't been able to make any withdrawals for 6 days, yesterday I made the complaint here, and look, I managed to withdraw....

Bom dia fazia 6 dias que não conseguia fazer retirada nenhuma, ontem fiz a reclamação aqui, e olha só, consegui retirar ....

Thank you for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick