Nomini Casino - El retiro del jugador se ha retrasado.

Hello

I've been waiting for my money for 3 weeks and I've done everything I've been told

but no one is able to pay out or transfer my winnings

I feel completely cheated. I have verified my account with passport and address but still have not received a payment

ask for your help lg zeliha

hallo

ich warte schon seid 3 wochen auf mein geld habe alles gemacht was man mir gesagt hat

aber keiner ist in der lage mein gewinn auszuzahlen bzw zu überweisen

ich fühle mich voll betrogen habe mein konto verifiziert mit pass und anschrift aber habe immer noch keine auszahlung bekommen

bitte um ihre hilfe lg zeliha

Dear Zeliha,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please advise which payment method you have opted for? Do I understand correctly that your payment is still pending inside the account without being processed? Is it an internal casino system issue, or it’s related to your account only?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hello what does retreat mean

what kind of answer is that

I don't understand that, I just want the payout of what I've won

please continue processing

Lg

Zeliha

Hallo was bedeutet Rückzug

was ist das für eine Antwort

ich versteh das nicht ich will ja nur die Auszahlung was ich gewonnen habe

bitte um weiter Bearbeitung

Lg

Zeliha

Could you please advise if you've received any confirmation regarding a successful account verification? Have you accumulated your winnings with or without an active bonus? Thank you very much in advance for your reply.

No played without a bonus

I have an account verification

I finally want my money are not on TV to transfer my winnings

Nein ohne Bonus gespielt

kontobrstätzigung habe ich

ich will endlich mein Geld sind die nicht in fernsahen mein Gewinn zu überweisen

Could you please confirm the following?

• your account has been fully verified
• winnings accumulated without an active bonus
• funds are no longer visible inside your account

Dear Zeliha,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.