SpinCity Casino - La retirada del jugador se ha retrasado.

Hello. This sports site claims it takes 3 days to process withdrawals, but they keep saying they have a heavy workload reviewing bets and making payments (just excuses to delay payments). I've contacted them several times via chat, email, and the VIP manager, but I always get the same response: be patient and keep waiting. I want to receive my payment. I think 15 days to review each bet individually is excessive. Besides, why bother reviewing whether someone wins or loses in sports?

Hola. Esta página deportiva según dice demora 3 dias en pagar sus retiros pero excusan que tienen mucha carga de trabajo para revisar jugadas y hacer los pagos( puras excusas para demorar los pagos), me he contactado varias veces por chat, correo y con la gestora vip, pero siempre la misma respuesta: hay que tener paciencia y seguir esperando. Quiero recibir mi pago, considero 15 dias que demoren en revisar jugada por jugada es demasiado.Ademas que tanto revisar si en deportes uno gana o pierde no mas la jugada.

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Dear Gabyplayed,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello

Yes, I have made successful withdrawals on this sports site.

No winnings have been accumulated using bonus funds. It's a sport, so the only way to unlock bonuses is by playing.

Greetings.

Hola

Si he realizado retiros exitosos en esta página de deportes.

No se han acumulado ganancias con ayuda de bono. Es deporte asi que solo existe jugar y poder liberar bonos a través de las jugadas.

Saludos.

Thanks for your patience.

• Did the casino process your payouts?
• Kindly share any news regarding the case with me.

Looking forward to your reply.