BetyBet Casino demonstrates a concerning lack of professionalism and ethical standards, making it a platform I cannot recommend to anyone. My experience, alongside similar feedback from other users, highlights serious issues that should act as a warning to others considering this casino.
The games offered by BetyBet are subpar compared to other online casinos. During my time playing:
1. The return-to-player (RTP) rates felt unusually low, a recurring issue I've seen with poorly regulated casinos.
2. The Playtech games lacked activated progressive jackpots and were glitchy, with balance discrepancies between the game and my account. This raises questions about game integrity.
2. When attempting to play on mobile devices it was frustrating, with frequent errors and balance update problems.
3. The variety of games was underwhelming, with many other casinos offering far superior options.
The most troubling aspect of my experience was the unprofessional and antagonistic behavior of the VIP Manager. Despite requesting to close my account 11 times, my requests were ignored, delayed, and deflected to another department. Instead of resolving the issue, the VIP Manager engaged in an unprofessional, condescending manner, which seemed intended to frustrate and provoke me, it appears he took Umbridge to me not liking his casino, he then engaged in petty interactions to delay my account being closed.
It became clear that BetyBet employs tactics to discourage account closures, possibly to coerce players into resuming play. This is a dangerous approach, particularly for vulnerable individuals who may struggle with gambling issues.
The refusal to close accounts promptly is alarming and unethical. Vulnerable individuals could find themselves trapped in a cycle of frustration and manipulation. This casino shows no regard for responsible gambling principles or the protection of at-risk players.
If you are considering joining BetyBet, I urge you to reconsider.
My experience, coupled with the numerous negative reviews from others, suggests this casino cannot be trusted.
BetyBet needs to seriously address its customer service issues, improve game functionality, and prioritize responsible gambling if it hopes to be seen as a legitimate operator in the online gaming industry. Until then, it’s best to steer clear of this platform.
Safety Tip: Don’t rely solely on external safety ratings—always read detailed reviews like this one to make informed decisions.
Update: I’m not really surprised by this casinos response to my review, it is important to note that I asked for my account to be closed many times and I have the email chain to prove it which I will share extracts in the forums for others to make an informed decision. The fact that they have chosen to double down and blatantly lie shows you exactly the type of casino they are. I would suggest you avoid at all costs and read the other reviews.
The games offered by BetyBet are subpar compared to other online casinos. During my time playing:
1. The return-to-player (RTP) rates felt unusually low, a recurring issue I've seen with poorly regulated casinos.
2. The Playtech games lacked activated progressive jackpots and were glitchy, with balance discrepancies between the game and my account. This raises questions about game integrity.
2. When attempting to play on mobile devices it was frustrating, with frequent errors and balance update problems.
3. The variety of games was underwhelming, with many other casinos offering far superior options.
The most troubling aspect of my experience was the unprofessional and antagonistic behavior of the VIP Manager. Despite requesting to close my account 11 times, my requests were ignored, delayed, and deflected to another department. Instead of resolving the issue, the VIP Manager engaged in an unprofessional, condescending manner, which seemed intended to frustrate and provoke me, it appears he took Umbridge to me not liking his casino, he then engaged in petty interactions to delay my account being closed.
It became clear that BetyBet employs tactics to discourage account closures, possibly to coerce players into resuming play. This is a dangerous approach, particularly for vulnerable individuals who may struggle with gambling issues.
The refusal to close accounts promptly is alarming and unethical. Vulnerable individuals could find themselves trapped in a cycle of frustration and manipulation. This casino shows no regard for responsible gambling principles or the protection of at-risk players.
If you are considering joining BetyBet, I urge you to reconsider.
My experience, coupled with the numerous negative reviews from others, suggests this casino cannot be trusted.
BetyBet needs to seriously address its customer service issues, improve game functionality, and prioritize responsible gambling if it hopes to be seen as a legitimate operator in the online gaming industry. Until then, it’s best to steer clear of this platform.
Safety Tip: Don’t rely solely on external safety ratings—always read detailed reviews like this one to make informed decisions.
Update: I’m not really surprised by this casinos response to my review, it is important to note that I asked for my account to be closed many times and I have the email chain to prove it which I will share extracts in the forums for others to make an informed decision. The fact that they have chosen to double down and blatantly lie shows you exactly the type of casino they are. I would suggest you avoid at all costs and read the other reviews.
- Reliable payment provider
- RTP
- Quality of games
- Customer Service
