I was playing for a few days and won approximately $3000.00. I was awarded 100 free spins as I met a new level. I won 30.00 . I went to withdraw after playing for a bit and noticed I had 2200.00 and 680.00 bonus funds. Every spin was deducted from my balance and winnings to my bonus. Now they say I have to bet 1800.00 before I Cash out. This seems so wrong. What can I do? I basically lost all my money over a 30.00 bonus.
Hi there!
To be completely honest, I believe that we would need to know the precise terms of the bonus as well as the precise time it was activated. Of course, those bonus spins release a specific wagering requirement.
Would it be possible for you to provide the complete explanation of the support as well as the related bonus terms? Feel fre to add a screenshot.
I detest speculating when it comes to actual money...
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