el casino de hielo me bloqueó (página 2)

Thank you for your attention and for understanding my situation.

Obrigado pela atenção e por perceber a minha situação fico aguardar

You are welcome.

Sometimes it's all about patience. 🙂

I know, I really hope you understand, the amount is very high, it's hard to deal with this because I know I didn't do anything wrong, but I also understand your part and I'll be more patient because you want to help me solve this, thank you very much.

Eu sei espero mesmo a vossa compreensão o valor é muito alto está ser difícil lidar com isto pois sei que não fiz nada de mal mas também compreendo vossa parte e vou ter mais paciência pois vocês querem me ajudar a resolver isto obrigado mesmo

It's incredible the resolution you've given to this case, with all the evidence I've provided, they admit the verification error, they approve the account and registration and you give the casino the go-ahead ...

I don't agree, I think the case has been very poorly assessed, and it's incredible that with the prints I've sent you've opted for this decision.

Incrível a resolução que deram a este caso monte de provas que dei eles admitem o erro de verificação eles aprovam a conta e o registo e vocês dão razão ao casino ...

Não concordo acho que o caso está muito mal avaliado incrível com os prints que enviei vocês optarem por esta decisão

What's more, I have proof that they unblocked my account and put my name wrong again, it's laughable ....

This is a farce, they wasted their time because he already knew my name was incomplete but it was successfully verified by them ....

He's been here for 3 more weeks ahhh he's on vacation and the first day he comes he decides in favor of the casino full of evidence in his email and he never answered any....

Give me a break

E mais tenho provas que eles desbloquearam conta e colocaram o meu nome mal outra vez é de rir só pode ....

Isto é uma farsa fizeram perder tempo pk ele já sabia que meu nome estava incompleto mas está verificado com sucesso por eles ....

Andou aqui mais 3 semanas ahhh está de férias e no primeiro dia que vem decide em favor do casino cheio de provas no email dele e nunca me respondeu a nenhum....

Poupem me farsa

I'm sorry it turned out this way, despite everything you've done.

Unfortunately, the casino still acted in accordance with its Terms.

I don't even know what else to say about it.

Please be careful about these things in the future so that something similar doesn't happen again.😕

I'm not even going to comment any more because after the information I've given this is a farce the moderator has spent 3 months talking about the verification terms now the problem isn't there ....

The problem is that they checked the account and it was approved by them before the award ...

And I feel that those who analyzed it didn't care much about the information I gave them, I've already moved on to the regulator and I don't know if anything will come of it.

What gets me is that there's no shortage of evidence and yet nothing incredible.

Nem vou comentar mais porque depois da informação que entreguei isto é uma farsa o moderador andou 3 meses para falar agora dos termos verificação o problema não está aí ....

O problema é que verificaram a conta e estava aprovada por eles antes do prêmio ...

E sinto que quem analisou estava muito pouco importado com informação que dei já avancei para regulador não sei se vai dar em alguma coisa

O que me faz ficar assim é que não faltam provas e mesmo assim nada incrível

The worst part is that the casino has already confirmed something it shouldn't have. Sometimes they might miss something, and when they verify the account again or more thoroughly, they realize something isn't right. It would be best if that happened right away.

Anyway, as I said, the terms are probably the same at every casino. You always have to enter your information correctly and truthfully. If even the slightest discrepancy is found, it’s already a problem. So I don’t know if you can do anything about it, but I’ll keep my fingers crossed for you. 

I put my data in because I got it wrong in a field where they approved it, I'm a fraud...

They just let it through on purpose so that they can block it again later, and then they block the account to correct the name or put the name wrong again, and I have proof of this, and you've blown the whistle on the whole thing.

Eu coloquei os meus dados por meter enganado num campo onde eles aprovaram eu passo a ser uma fraude...

Eles deixam é passar de propósito para mais tarde bloquearem novamente e mais eles depois bloquearam a conta para corrigir nome o voltam a por mal o nome e tenho provas disso e vocês assobiaram para o lado farsa tudo isto

I mean, I think that since the casino verified it once, they should also take a look at it and realize that it was a mistake on their part as well.

On the other hand, as I said, it’s a violation of the rules at any casino, so whether they notice it sooner or later, the outcome remains the same. 

They're the referees, they let mistakes slip through, it's my fault because I had guessed that I'd put a letter wrong ....

Simple and straightforward, they don't want to pay and let it serve as an example, run away from this casino, they let mistakes slip through so they don't pay in the future and then when they correct it ... the casino didn't care about the too many proofs that were handed over ....they admit that they made a mistake and Stefan is right the casino should go to waste this casino is a scam but also Stefan spent 3 months mostly on vacation never answered me an email so it was very well delivered this case still sucked maybe.

Eles são os árbitros deixam passar os erros a culpa é minha porque tinha adivinhar que pus mal uma letra ....

Simples e directo não querem pagar e que sirva de exemplo fujam deste casino deixa passar erros para não pagar futuramente e depois quando corrige ... corrige mal porque continua mal para dar jeito eu futuras vitórias e o casino guro nao quis saber das demasiadas provas entregues ....eles admitir que erraram e o Stefan da razão ao casino devia ir para lixo este casino uma farsa mas também Stefan passou 3 meses maior parte tempo de férias nunca me respondeu a um email por isso esteve muito bem entregue este caso ainda mamou secalhar

Yeah, yeah, I said that even the casino could have handled it better. But during the initial verification process, the casino doesn't have to check everything. I looked at your thread, and they basically said the same thing. That the first check was essentially limited.

It's important to always have your personal information entered correctly so that what happened to you doesn't happen again. Any casino could pay you out, but if they do a more thorough check later and discover something like this, they’ll take your winnings and usually close your account. That’s how it works, and by agreeing to the Terms, you committed to following the casino’s rules. 

This is probably the most basic violation of the rules, and any casino would do the same. Even though it might seem unfair since they’ve already verified you once, any casino would act the same way. 

Yes yes I'll believe it, it's so basic that it took 3 months to decide 🤣

Forget a farce ...

Sim sim eu vou acreditar nisso é tão básico que teve 3 meses para decidir 🤣

Esquece uma farsa ...

They are always like that. When a player win, they will find a way for the winnings to be confiscated and then they will offer you a little amount to unblock your account and stating as act of good faith.

They are wrong but the worst thing is that casino guro gives them reason ...with the evidence I have print message from them admit the error of verification and the mediator gives them reason ...must have received little that's why I think it was a scam because I have no access to their conversation by email the expert who took over the case rarely answered was always on vacation and from one moment to another decides in favor of the casino 3 months to decide 🤣 🤣 🤣

This site is a farce

I went against the decision the turnip didn't even answer me anymore they are on vacation for a long time because they are sucking off the casinos to decide against the player ... There is no other explanation everything is documented print photos there is no way to decide in favor of the casino , received golden envelope

Eles estão errados mas o pior é que casino guro dá razão a eles ...com as provas que tenho print mensagem deles admitir o erro de verificação e o mediador dá razão a eles ...deve ter recebido pouco por isso é que acho que foi uma farsa porque não tenho acesso a conversa deles por email o especialista que tomou conta do caso raramente respondia estava sempre de férias e de um momento para outro decide a favor do casino 3 meses para decidir 🤣 🤣 🤣

Isto é uma farsa este site

Fui contra decisão o nabo nem me respondeu mais eles estão muito tempo de férias pois a mamar dos casinos para decidirem contra jogador ... Não tem outra explicação está tudo documentado print fotos não tem como decidir a favor do casino , recebeu envelope dourado

Is that what happened to you too when you talk about it? Feel free to describe your situation to me if you'd like.