hace 3 meses
Debería haberlo comprobado antes. Mientras buscaba en la web, lo encontré aquí. Y veo que mucha gente aquí tiene un problema. En cualquier caso, no volveré a utilizar ningún casino en línea.
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Tema general sobre BC.Game Casino (página 17)
hace 3 meses
The excuses and suggestions of accepting criminal behaviour are a disgrace.
You are clearly are grooming and desensitizing this complaintent to accept criminal business practice.
Shame on you and this site.
But scammers are not cabable of shame.
Thats why these feceices exist.
So frustrating......
hace 3 meses
I can see that you don't get the point of what Radka was saying to the other user just because you were not aware of any previous conversation.
You were already warned before to stop accusing around this forum; we are a safe place for everyone to express their opinion.
hace 3 meses
Hola quisiera preguntar.. he creado varias cuentas con la misma ip y el mismo dispositivo lo que provoco el bloqueo del retiro. no puedo usar los servicios o se pueden cancelar las otras cuentas y mantener una? gracias de antemano por su respuesta
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hace 3 meses
Hello there.
Have you been active on all of those accounts, if I may ask?
There could be some possibility our complaint team could help. Just file a complaint here, and we will surely have a look into this.
It is against the rules in most online casinos to create multiple accounts, and it should always be stated in the terms, which is really wise to read before even depositing.
hace 3 meses
En primer lugar, gracias por la respuesta. Sí, estuve activo, pero no durante un día en varias cuentas, siempre en un día. No se trataba de apuestas en el curso, recibir un bono o un casino en línea (blackjack, ruleta), solo tragamonedas. Sí, desafortunadamente, leí eso solo entonces. Mi culpa.
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hace 3 meses
Sorry about it, but hopefully you'll know better next time.
hace 3 meses
Hello there.
Have you been active on all of those accounts, if I may ask?
There could be some possibility our complaint team could help. Just file a complaint here, and we will surely have a look into this.
It is against the rules in most online casinos to create multiple accounts, and it should always be stated in the terms, which is really wise to read before even depositing.
hace 3 meses
Yet how can they expect players to follow T&Cs when they do not follow them? The player has been a victim here of the casinos half baked approach. All they need is an identifier such as mobile number which is more difficult to change. That way people can't make multiple accounts. Also, they can find duplicate deposit methods...so again...why not stop the deposit from the player rather than allow it and then decline the withdrawal? So many questions but BC.Game sure won't answer.
hace 3 meses
¿Tuviste el mismo problema y creaste más cuentas? ¿Cómo te fue?
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hace 3 meses
¿Tuviste también el problema con las cuentas? ¿Cómo te fue? ¿Te bloquearon las cuentas y no puedes usar el sitio?
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hace 3 meses
My problem was that they continued to allow the creation of new accounts despite requesting exclusion on each and every one of them. They allowed deposits from the same methods, some withdrawals, never asked for KYC and don't really understand what the words "severe gambling issues" means even when sending pyschologist reports etc showing how bad it is. They allowed deposits from the same wallet, same IP, same device without question.
hace 3 meses
Sí, también me permitieron realizar depósitos y retiros en la misma billetera. ¿Así que ya no tienes acceso al juego BC? ¿O puedes crear una cuenta nueva? Definitivamente no quiero tener nada con Sty Casinos después de esta experiencia y solicitaré la cancelación de la cuenta cuando esto se resuelva.
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hace 3 meses
Sí, también me permitieron realizar depósitos y retiros en la misma billetera. ¿Así que ya no tienes acceso al juego BC? ¿O puedes crear una cuenta nueva? Definitivamente no quiero tener nada con Sty Casinos después de esta experiencia y solicitaré la cancelación de la cuenta cuando esto se resuelva.
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hace 3 meses
Last month, after almost 2 years of trying, I was able to follow Self Exclusion on BC.Game and I cannot create new accounts - well theoretically I can create new accounts, but they block the wallet/IP apparently.
hace 3 meses
Hi, thanks for the response.
If I may, I would remove streamers from this discussion since casinos can easily claim that streamers are not regular players and that using a VPN to play is entirely up to them. Despite how it sounds, I always attempt to remember that this kind of conversation is more akin to a verbal chess match. It does not mean I enjoy it that way.
To be honest, a lot of casinos also do not verify players until after they set aside a specific amount for a withdrawal. However, as I always state, the casino must adhere to its own policies in order to prevent rumors and maintain a consistent, generally impartial attitude toward players.
Although I sincerely apologize that there is not much we can do to assist you, it seems to me that your arguments make a lot of sense from a legal standpoint. I hope the entire process goes well for you.
Would you update us regularly? Not only am I interested in keeping up with the development, I think.
hace 3 meses
Hi Radka, is there a way of tagging the BC.Game rep to look at this thread? Literally gone back through my emails - 27 emails sent over 5 email accounts to attempt to speak to them since June - number of responses, zero. Surely their rep here is more responsive? Although I have a lawyer who is dealing with the case in Curacao I still would like to seek their final response - they don't realise that by ignoring they are making the case against them stronger!
hace 3 meses
Yet how can they expect players to follow T&Cs when they do not follow them? The player has been a victim here of the casinos half baked approach. All they need is an identifier such as mobile number which is more difficult to change. That way people can't make multiple accounts. Also, they can find duplicate deposit methods...so again...why not stop the deposit from the player rather than allow it and then decline the withdrawal? So many questions but BC.Game sure won't answer.
hace 3 meses
We surely believe that this could be avoided if there was software implemented. But it always depends on what you have to include in the registration form and if it could be somehow detected by the system.🤷♀️
hace 3 meses
Hi Radka, is there a way of tagging the BC.Game rep to look at this thread? Literally gone back through my emails - 27 emails sent over 5 email accounts to attempt to speak to them since June - number of responses, zero. Surely their rep here is more responsive? Although I have a lawyer who is dealing with the case in Curacao I still would like to seek their final response - they don't realise that by ignoring they are making the case against them stronger!
hace 3 meses
The casino representative is able to see all the posts in the thread and can react and answer at any time.
hace 3 meses
We surely believe that this could be avoided if there was software implemented. But it always depends on what you have to include in the registration form and if it could be somehow detected by the system.🤷♀️
hace 3 meses
I'll tell you what they require Romi - Email Address, password. Literally that is it, nothing else. That is why these problems arise....500 Casino are the same. It is easy for these companies to make a minor change, not impactful at all, to cover themselves...yet because they know they don't have to do it they just continue.
hace 3 meses
The casino representative is able to see all the posts in the thread and can react and answer at any time.
hace 3 meses
Are they? Well....lets see if they answer...because they sure as hell don't answer emails, like not even an acknowledgement of emails, nothing. We all want situations resolved fairly...but they are not currently playing fair because they ignore everything.
hace 3 meses
pero cuidado con el 500casino, a mi amigo le avisaron que su segunda cuenta estaba cerrada y no podía jugar, por lo que pudo volver a poner los fondos en su billetera y enviarlos a una cuenta que ya tenía... esa es mi experiencia
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hace 3 meses
Anyone know if the 4 part bonus system (180%, 240%, 300%, 360%)for BC game includes sports? Multiple sources say different things and it says on the Casino Guru wagering requirements section that its only for slots.
