hace 5 meses
You're on the right track, I believe we'll contact the casino soon if you don't have the money.
Did the casino tell you why you're waiting so long? Are you verified at the casino? Did you play there with a bonus or not?
Tema general sobre Cazeus Casino (página 4)
hace 5 meses
Buenos días Jaroslav,
¿Te explicó el casino por qué esperas tanto?
Tiene un gran volumen de solicitudes y retiros, otra escusa el proceso de verificación.
¿Estás verificado en el casino?
No hace falta la verificación.
¿Jugaste con un bono o no?
No jugué con ningún bono
lleva en revisión desde el día 20
Gracias por vuestra colaboración
hace 5 meses
I understand, so we'll have to wait for our team to contact the casino. I get that the casino might have delays and a lot of withdrawals, but I don't think it should take this long for them to pay out. We'll see what they say to our team when they reach out.
hace 5 meses
Buenos días, no sé si ya habéis echo algo, pero hoy recibí el ingreso de 2 retiradas, solo me queda 1 retiro pendiente, pero no cumple con los días de espera que dice dicho casino.
Saludos y gracias por el soporte
ResponderCitar2
hace 5 meses
I'm glad you already have most of it. Try to wait for the last one. If the casino has a delay, then unfortunately there's nothing you can do.
However, if you've already received two withdrawals, I believe the next one will arrive soon.
hace 5 meses
hice queja en este foro que es muy bueno y siempre recomiendo, .
llevo esperando mi retiro efectuado el 19 de Junio, ya va para los 2 meses y aun nada.
Cazeus, atentos ojo ahi.
Editado
hace 5 meses
Thank you for your nice words.
I can see your complaint regarding the withdrawal here, and I hope that soon we will be able to get in touch with the casino, because that has already been a really long wait.
Have they explained it to you anyhow?
Have you used the same payment method for this withdrawal as for the other one before?
hace 5 meses
buenos días, tendré que esperar mas tiempo, cancele el retiro y cambie el metodo de retiro a transferencia bancaria, informare de cuando lo tenga todo.
saludos
ResponderCitar2
hace 5 meses
Was there a reason why you canceled your withdrawal?
Now the time is counting down again, so I'm curious to see how long it will take.
Let me know either way.
I'm keeping my fingers crossed.🤞
hace 5 meses
Buenos días, hoy realizaron el último ingreso.
Ya podemos cerrar el tema.
Gracias por la ayuda.
hace 5 meses
I'm glad you got in touch and let me know.
Congratulations, that was pretty quick, I didn't expect it to be so fast, to be honest.🙂
Do you think you'll stay with the casino?😀
hace 5 meses
Reading the comments and experiences, I have a feeling that it will be very difficult and take a long time to withdraw my winnings… I hope I’m wrong.
I’ve already been waiting since 25.07. 😕
hace 5 meses
Considering your delayed payout, it looks even less promising.
Could you please let me know what might be causing the delay in your case? Did you perhaps find similarities with what the others have said?
I believe it would be beneficial to have some support available, so why not take advantage of your free complaint feature? My colleagues constantly try to help players in similar situations. all you need to do is submit the complaint officially: https://casino.guru/complaints/create 👈
I'll help you with details, if you like. Just let me know.
hace 5 meses
Buenas noches, la verdad que es un casino que tiene muchos juegos, espero que mejoren el tema de los retiros, pero al final recibí todas las ganancias.
Saludos
ResponderCitar2
hace 5 meses
Sure, that is the most important.
Hope you will have better experience after this situation. 🙂
Have a great day and if you have something new, feel free to let me know.
hace 2 meses
I requested a withdrawal from this casino on the 23rd of October. It is now the 26th of November and I have yet to receive a payout. On multiple occasions I have contacted support, they all reply a copy-pasted response about 'your withdrawal will be expedited'. A week goes by, and still NO withdrawal.
Ridiculous
hace 2 meses
Hello,
With a lack of supportive communication, no wonder you are dissatisfied. Let me put it this way: if this casino fails to pay you out within 2 weeks, my colleagues will step in through the complaint.
Am I assuming correctly that there has been no real effort on the casino's side to explain the delay to you?
hace 2 meses
Funnily enough, they finally processed my withdrawal after more than 1 month of waiting. This was such an unnecessarily long process.
hace 2 meses
How was everyone doing? Really had a good time playing here!!! 🙂
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