hace 2 meses
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hace 2 meses
be aware from this, already 15-20 days waiting for wihdrawal, now I am pretty sure that I wont get, so I decided to go in public, while losing all was good, after some win, withdrawal 1300$ and never get my money, on live chat support their only explanation is that there is some research about my account, didnt ask anyzthing from me, didnt give me any detail and said that there is no time-frame for that, so that means probebly that will never get my money.
If you ever thought to play there, dont do that.
hace 2 meses
Hi, I see that you have been waiting for your withdrawal for quite a long time and we give casinos 14 days to resolve this process. I also notice that the only explanation you have received in all this time is that there are some checks in progress and nothing more, so you have no timeframe. Maybe I have a basic question, you don't have a verified account in the casino yet, since you say that no documents have been requested from you ?
However, in this case I would recommend to file a complaint and our team will try to help you in this situation.
Do you think you'll go for it ?
hace 2 meses
Hi,,
Didnt ask anything from me, I told them that I am here for anything they need just to solve problem to get my money, but they didnt ask anything and for me looks like pure scam, account is under review without any details.
I will write complaint yes, thanks.
hace 2 meses
Definitely give it a try, our team will try to help you in your situation, since you said you have been waiting for more than 2 weeks for your withdrawal.
If you have something new, don't hesitate to get in touch.
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