ForoCasinosTema general sobre Librabet Casino

Tema general sobre Librabet Casino

hace 2 años de bmeleady17
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hace 2 años
Si quieres hablar de cualquier tema relacionado con Librabet Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
hace 2 años

I'm having serious issues withdrawing winning funds from this website. They keep saying everything is OK.. I'm extremely concerned this website is a scam. Any advise on this please?

Brendan.

bmeleady17
hace 2 años

I'd give them 2 weeks in total. If there's everything OK as they claim, they should send you the winnings within 2 weeks. That's enough time.

Daniel
hace 2 años

Hi Daniel

Thanks for the reply.

So if after 2 weeks I get nothing.

What will I do?

Will I send complaint to gambling commission? Or what options do I have... Its rediculous. The second or even if I get the funds I'm closing down that acc

bmeleady17
hace 2 años

I can see here that Librabet has many resolved complaints on our website so I believe it was a good idea to start with submitting the complaint here. Let's see how it develops.

hace 1 año

En serio, ¿cómo obtiene este casino esta calificación? Los juegos siguen fallando y luego los juegos que acabas de jugar ya no funcionan. el día que jugué en malos casinos, pero esta es la dificultad, por lo que no es divertido jugar 9 estrellas de 10 es solo una gran broma, el sitio simplemente no funciona.

Traducción automática:
Opop00
hace 1 año

Hello,

I gave the casino a try and everything was smooth and pleasant. However, I can imagine that it's not good to let players play when the site is under maintenance. On the other hand, I think that it's ok if the site runs smoothly after the update.

To learn more about the casino's reputation, kindly check the proper tab:

https://casino.guru/Librabet-Casino-review#tab=js-tab-reputation



hace 1 año

Buenas tardes, llevo registrado en este casino dos semanas .. el pasado lunes solicité una retirada de 170€ mediante tarjeta. Después de contactar con ellos por chat ayer me dicen que suelen tardar 3 días hábiles. Cual es mi sorpresa que hoy cancelan la retirada y me devuelven el saldo a mi cuenta.

no me han notificado por ningún medio el motivo .. si hace falta verificar nada.. cancelan sin dar más explicaciones.. el soporte chat no saben explicarme .. solo me dicen que dejan nota para que el departamento financiero se ponga en contacto conmigo. De momento es muy poco seria esta casa de apuestas. Solicito vuestra intermediación para poder retirar mis ganancias .


hace 1 año

Buenas tardes, llevo registrado en este casino dos semanas .. el pasado lunes solicité una retirada de 170€ mediante tarjeta. Después de contactar con ellos por chat ayer me dicen que suelen tardar 3 días hábiles. Cual es mi sorpresa que hoy cancelan la retirada y me devuelven el saldo a mi cuenta.

no me han notificado por ningún medio el motivo .. si hace falta verificar nada.. cancelan sin dar más explicaciones.. el soporte chat no saben explicarme .. solo me dicen que dejan nota para que el departamento financiero se ponga en contacto conmigo. De momento es muy poco seria esta casa de apuestas. Solicito vuestra intermediación para poder retirar mis ganancias .


hace 1 año

Hello Juan1988,

as my colleague Kristina already said in your complaint. This can be caused by several things. This may be due to an incomplete KYC verification process or due to many withdrawal requests from players or it could be because of some rule violation. Please try to wait a little bit longer. 🙂

Editado por el autor hace 1 año
hace 10 meses

Librabet closed my account for no reason and stole almost all the money. Account have been closed for no reason and I don't care why but the money must be returned to the customer not stolen. They don't want me to play with them anymore.. ok, but money is paid out, not stolen. Probably the account were closed because I am a player who brings them losses and not profits. I had almost PLN 1,000 in my account and after a month of tormenting them with e-mails, they only withdraw... PLN 60 (!!!). All bookmakers licensed by Rabidi N.V. it's a scam. Stay away from them.

kickoff
hace 10 meses

I'm sorry the casino isn't willing to listen to our recommendation. 🙁

Allow me to quote from the complaint, if you don't mind:

"We strongly disagree with the casino's decision to confiscate your winnings due to a rule that we consider to be predatory and against our Fair gambling codex. We are forced to close the complaint as ‘unresolved’, which will influence the casino’s rating in a negative way."

hace 9 meses

I have enjoyed playing on this casino and casinos under same brand.

Only complain against librabet is that it seems that withdrawal time is taking very long. I have waited for over a week for withdrawal under 100€ which i got playing as raw deposit since bonus was cancelled cause of managments decision even tho i had email that was offering me 100% bonus.

Sorbus
hace 9 meses

That's good to know, and I thank you for submitting the user review too!

One week for the withdrawal sounds far too much, but sometimes - it depends. Was KYC verification included, perhaps?

Furthermore, are you still allowed to take other bonuses? I know this "management's decision" as the final state of bonuses termination. 🙂 So, I'm curious.

hace 9 meses

No KYC included and i was told everything is fine in this matter also. It was just due to technical error it seems, which is a bit strange cause i was told many times its just in que for processing everything is fine etc.

I am not sure if im allowed to take more bonuses. I quess i have to ask but i doubt since there was bonus available but when i deposited i was told in live chat that im not allowed to get bonus by managements decision.

Sorbus
hace 9 meses

Ok, that's not as clear as I was hoping for. Such inconsistency may raise some suspicion, right?

If you still struggle with the withdrawal, maybe it is time to submit a complaint here on our website:

https://casino.guru/complaints/create

Just be aware there are hundreds of recently opened complaints, but the team is doing all they can to keep up with new ones.

How does it sound to you?

hace 9 meses

Everything is fine now, i made new withdrawal request and it was processed faster and money arrived within 2 days

Editado por el autor hace 9 meses
Sorbus
hace 8 meses

Cool! I was hoping the complaint won't be necessary 😀.

Could you share what made you pick up this particular casino anyway? I mean, I'm just curious how players choose where to play. No need to answer, of course.

hace 4 meses

Ladrones. Nunca pagan retiros de jugadores. No creas nada de lo que escriben arriba. Estos ladrones no valen ni 1 euro.

Traducción automática:
Sorbus
hace 4 meses

Send us the receipt you lier.

tsakomatias
hace 4 meses

Sure Tirokafteri . where do you want me to send it? Can you read what i wrote? It took me over week to make this withdrawal what i got and they declined my bonus which they had promoted? I was not saying this in positive way. file

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