Tema general sobre MelBet Casino (página 3)

AMIT112612

Bronce

India

hace 1 mes

OriginalTraducción

Hello,

Thank you for your response.

No, the casino has never provided any detailed information regarding why my case is taking so long. They only keep repeating that the "security team is reviewing the account," but they do not explain what exactly is being checked.

As far as I know, my gameplay has not been mentioned by Melbet or any provider for additional checks. They have not informed me about any game-provider investigation either.

It has already been many days, and I have submitted all genuine documents and even completed their video verification. Still, there is no clarity, no timeline, and no proper explanation from their side.

I would really appreciate it if you could request specific details from the casino about what exactly is pending and why the review is taking this long.

Thank you for your help.

Please raise my complaint to Curaçao Gaming Authority

AMIT112612

Bronce

India

hace 1 mes

OriginalTraducción

Hi, thank you for the update.As of now, the casino has not provided any detailed explanation for why my case is taking so long.I also haven’t been informed whether my gameplay is being checked by any game provider.Please guide me on what the next steps are.

They not even replying

Romi

Community & Complaints Administrator

AMIT112612

hace 1 mes

OriginalTraducción

Hello,

Thank you for your response.

No, the casino has never provided any detailed information regarding why my case is taking so long. They only keep repeating that the "security team is reviewing the account," but they do not explain what exactly is being checked.

As far as I know, my gameplay has not been mentioned by Melbet or any provider for additional checks. They have not informed me about any game-provider investigation either.

It has already been many days, and I have submitted all genuine documents and even completed their video verification. Still, there is no clarity, no timeline, and no proper explanation from their side.

I would really appreciate it if you could request specific details from the casino about what exactly is pending and why the review is taking this long.

Thank you for your help.

Please raise my complaint to Curaçao Gaming Authority

hace 1 mes

OriginalTraducción

Unfortunately, we are unable to raise your complaint to the licensing authority, as only players could do that, actually.

Please wait for the timer on your complaint to finish, and you will be informed about what steps will be taken next.

I understand that you've been waiting for a long time now, but unfortunately we have many complaints our team has to deal with every day, and it is impossible to focus just on one case.

Jessybz

Bronce

Brasil

hace 4 días

OriginalTraducción

He tenido un problema con el casino Melbet debido a un depósito que realicé hace 6 días. Según la propia información de Melbet, el operador rechazó el depósito. Desde entonces, mi dinero no ha sido devuelto a mi cuenta ni añadido al monedero del sitio. Ya he enviado todos los recibos y documentos solicitados más de una vez, pero sigo sin saber qué hacer. Hoy realicé algunos depósitos y retiros menores y todo salió bien. Sin embargo, el dinero que deposité el 19/01/26 sigue desaparecido. Me gustaría pedirles que intervengan. También estoy decepcionado con los canales de soporte de Melbet, que no han contribuido en absoluto a tranquilizarme ni a resolver mi situación. Incluso un empleado me amenazó.

Traducción automática:

Radka

Jessybz

Social Media & Community Specialist

Jessybz

hace 3 días

OriginalTraducción

Thanks for explaining the situation in detail. I understand why this is concerning, especially since the deposit was made several days ago.

According to the information provided, the deposit from 19/01/26 was rejected and never credited to the casino account. In such cases, the casino usually does not receive the funds, so it cannot return or add them manually.

Therefore, I would try contacting the wallet or payment provider you used for this deposit. They are able to track the transaction and confirm where the funds are currently held or whether the transaction is pending or being returned.

If you receive any update from the payment provider, feel free to share it with us. I wish I could do more, but it seems that the matter is solely related to a deposit transaction, which is in most cases out of our scale.

AMIT112612

Bronce

India

hace 3 días

OriginalTraducción

This company is totally fraud please save your money do not trust this website

Jaro

AMIT112612

Forum and Reviews Administrator

AMIT112612

hace 3 días

OriginalTraducción

Hi, could you please tell me why and what happened?

Maybe we can try to help. 🙂

AMIT112612

Bronce

India

hace 3 días

OriginalTraducción

Melbet is a fraudulent company—this is the only way they scam people. I have already recovered my money. If you also want to recover yours, follow these steps:

Go to the Economic Offences Wing and file a complaint against all the agents through whom money was deposited into your account or to whom you transferred money. Inform the authorities that these agents misled you and made false promises to convince you to deposit money.

Additionally, check the deposit section every day and note down all the accounts you see there. Share all UPI IDs, bank account details, and transaction records with the police.

Your money can be recovered within 2–3 days. I have personally recovered ₹2 lakh using this process .

Site will not give but police recovered it from their agents

Jaro

AMIT112612

Forum and Reviews Administrator

AMIT112612

hace 3 días

OriginalTraducción

So the problem was that when you made a deposit or withdrawal, some other companies were shown as the recipient or sender? Or what is the important message here?

Based on what did the agents mislead you and what did they tell you?

Tema general sobre MelBet Casino (página 3)

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