hace 3 años
Si quieres hablar de cualquier tema relacionado con MelBet Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre MelBet Casino
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hace 3 años
Hello Sir,
My Id Was Blocked Without any Fault..
hace 3 años
Hello Adanan, I would like to help you directly, unfortunately we are not the casino itself. I tried to find a customer support or livechat for you but was not successful. Can you try social media, maybe?
Editado por el autor hace 3 años
hace 3 años
Sir I have only my customer id number 31658432
hace 3 años
Allow me to persist on the fact hat we are not Melbet Casino. Therefore I can only offer you to submit a complaint against this casino. Did you win any money there, please?
hace 3 años
Dear Radka,
Yes,
i won money.
hace 2 años
Hello sir,
I cannot log in my account (458501075).
Please help me.
Thank you!
hace 2 años
Hello Jake2323,
I'm sorry but I can't help you with that simply because I'm not the casino's employee.
Is there any warning sign you're getting while trying to log in, please?
Can't your account be under some verification process by chance? What had happened before your account became inaccessible?
hace 1 año
Hola señoras y señores, vengo a comunicar mi experiencia en MelBet, después de más de 3 años en casa, programa de lealtad muy débil, a mayor estado me pareció que menor RTP, casino limitando multiplicadores, tragamonedas frías, lo hago. No recomiendo esta casa !!! Es un error pensar que a mayor relación y lealtad habrá posibilidades de ganancias, olvídalo, no las hay!!! Finalmente, ¡gracias a todos los jugadores y moderadores del foro! Gracias
Traducción automática:
hace 1 año
Hello there,
well we all have different tastes, and this choice was not the right one for you, I guess. I also think that loyalty programs are designed to allow players to recover some of the losses and motivate them to keep playing, I would not say that even the best loyalty program grants you a bigger chance to win in general.
Did you consult your point of view regarding the multipliers and cold slots with the casino?
Anyway, you can write an honest user review about the casino as well, just check here.
hace 1 año
Hi , can some one help me to understand what happenig to my withdrawal request witch habitually takes less than 10 mn to be processed , bu in this case My widhrawal have been approuved the 14/05/2023 via Airtm and still pending "Transaction is being processed. Awaiting operator confirmation"
cordially
hace 1 año
Hello!
There are many explanations, and sadly, only the casino can provide precise update on this matter.
I'm wondering now, has your account been fully verified, please? One way oranother, I'd say this "awaiting operator confirmation" means the money won't be released untill the operator or maybe the financial department confirms the transaction.
🤷♀️
If you struggle to get in touch with the casino, I'd say submitting a complaint won't hurt.
Browse this guiding article that explains how the complaint system works, and let me know what you think about it.
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hace 1 año
Hi Radka,
Both accounts are fully verified, and i made many withdrawals through the same operator and have been proceeded succesfully even after the incident , The casino customer's support emailed me that my complaint was taken care of as their specialists are waiting for the report from my payment system.
Do you suggest me to wait more?
bey the way i'm truggling to finalise a complains form I can't finalize and send the complaint form,
it runs constantly and does not send
Editado por el autor hace 1 año
hace 1 año
Hi!
Pardon me, did you just say both accounts? Do you play in the casino using two accounts at once? If so, I think we found the issue.
Kindly let me know soon!
Regarding the complaint issue - please clear the browser's cookies or try to use a different browser. It usually works.
hace 1 año
Hi Radka ,
Thank for your reaction dear.
I means that my casino account and the e-wallet payement operator (i'm using for deposit and withdraw) account are both fully verified.
i will try to submit a complain again using another browser...Thank's a lot
cordially
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hace 1 año
Uff! I was smelling trouble 😀.
I overreacted a bit, I guess. All seems good now.
I'll wait for feedback regarding the complaint though.
You're most welcome.✨
hace 9 meses
Buenas noches, estoy intentando retirar dinero hace 4 dias en esta casa. El primer dia me pidieron que les envie una selfie con mi pasaporte, una selfie con mi documento donde vivo (Azerbaijan) y en el tercer mensaje me pidieron una selfie con el pasaporte y mi email (con el mensaje de la casa de apuestas) despues de tardar 3 dias en responder, me estan pidiendo hoy, foto de los ultimos 3 meses de una factura de (luz, gas o agua), no entiendo por que no me pidieron esto antes, demostrando mi identidad con mi pasaporte y documento del pais en mi mano, no es suficiente? dicen que tienes que demostrar dos documentos...
El problema es que no puedo conseguir en estos dias las facturas, la persona que paga eso esta de viaje, yo estoy aqui con contrato de trabajo... hay alguna forma de solucionarlo de otra manera?
Muchas gracias
hace 9 meses
Hello. I'm sorry you find all this so frustrating, but on the other hand, this is quite an usual procedure a casino will do to verify a player, I would say. In most of the casinos they work this way, actually. The best way, in my opinion, is to fully cooperate with them, by providing all the documents they've asked for. Also if you have any questions, or you are unsure about some things, like if your contract from work would be enough for the verification, try to ask the support. Does the casino know that you're there on a work permit and that's why you can't provide any utility bills? If not, you should inform the support immediately.
If after all you'll feel that you need our help, do not hesitate to submit a complaint, of course. Our complaint team will do their best, as always, to get it resolved. You could easily do it just by clicking/tapping on this link 👈.
hace 9 meses
Perfecto, ahora voy a comentarle al soporte de seguridad que no puedo presentar esos datos, son los unicos datos de los que no dispongo y el presidente del club dice que no puede darme esos datos. Muchas gracias, si no obtengo una ayuda, presento una queja aqui! Gracias por su respuesta siempre 🫶🏼
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