ForoCasinosTema general sobre Mr Bet Casino

Tema general sobre Mr Bet Casino (página 18)

hace 3 años de michifran555
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hace 3 meses

¡Vaya! ¿Algo así por 1250 dólares? ¡Qué drama! 🙈 No sé, ¿qué más puedo decir? ¡Probablemente ya lo he escrito todo antes! Pero tal vez sea un recuerdo mío de hace unos años (debieron ser unos 7). Tuve mucha suerte en ese entonces y me tocó el premio gordo 😊 sumas de cinco cifras 😊 en un OC, ¡prefiero no nombrarlos! No le desearía a nadie lo que pasó después... una PESADILLA está de moda... Creo que nos comunicamos a diario durante un mes por chat o correo electrónico, ¡fui cooperativa y envié todo lo que me pidieron para verificación! Pero no les bastaba (ni siquiera documentos oficiales del estado con fecha y sello... ¡Me enojé tanto y me puse tan triste que subí mi certificado de matrimonio 🙈😂😂😂, nunca volveré a hacer eso!) A veces deseaba no haber ganado semejante suma ☝️ ¡al final ya no fui amable en el chat y amenacé con contratar a un abogado y presentar una queja oficial a MGA! Después de unos días todo estaba hecho y el dinero estaba en la cuenta...

PERO ¿qué quise decir con eso? Lo único que necesita un petitgamer es paciencia y NUNCA empezar a jugar con las ganancias. En algún momento se acabará y cruzaré los dedos 👍


Traducción automática:
hace 3 meses

I'd say it's quite a sad story but with a happy ending, which I'm definitely happy about. I also like to see when players help each other with their experience and I think that's a good order. You always have to be patient and especially don't play until things are sorted out. You said that very well. 

Anyway, you haven't played here since then ? 🙂

hace 3 meses

Im going to submit a complaint.

I have noticed that at askgamblers website mr.bet reply right away and the dispute its resolved in less than 48h.



hace 3 meses

I saw you've already set it up. I'm curious how it will be resolved and I hope it won't take too long.

Feel free to let us know if you get any more information. 😉

Jaro
hace 3 meses

También presenté una queja sobre Mr.Bet en el sitio web AskGamblers, pero fue rechazada. Después de eso, presenté mi queja ante Curaçao eGaming y, después de una semana o dos, se resolvió.

Traducción automática:
Bozkurt
hace 3 meses

Hello!

I tracked the progress here in this thread too. Thanks for the reminder!

I certainly must save this information because many people keep saying eGaming does not respond. 🤷‍♀️

hace 3 meses

También presenté una queja sobre Mr.Bet en el sitio web AskGamblers, pero fue rechazada. Después de eso, presenté mi queja ante Curaçao eGaming y, después de una semana o dos, se resolvió.

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hace 3 meses

Curaçao eGaming? how comes, i tho they had no authority over Mr.bet as they dont have any licence under Curaçao . but if that worked its great for you. lets see how my commmplaint goes. And about AskGamblers, i havea friend who used to have an account with them but he decided to close all business with them because based on his experience Askgamblers always put priority for casinos interest and not players.

petitgamer
hace 3 meses

file

hace 3 meses

Me alegro cuando se resuelven las quejas, pero, lamentablemente, hay que decir que lo que hacen los casinos hoy en día es un problema enorme. De todos modos, el proceso de verificación y el posterior pago son completamente olvidables; aquí están yendo por el camino completamente equivocado. Te registras en el casino y básicamente puedes hacer un depósito. Incluso antes de que comprueben si tienes la edad suficiente.

Hay una regla clara: registrarse, verificar. Si el casino acepta la verificación, entonces puedes depositar. Pero a partir de ese momento, no debería haber problemas en lo que respecta a los retiros.


Traducción automática:
paclmaya
hace 3 meses

Its abusive, there should be a law that protect players from that. Its beyond control.

I believe after this complaint no matter the result i will not play at this casino or whoever is associated to their business.

hace 3 meses

Hi everyone,

I wanted to address an issue I’m experiencing with Mr.Bet casino. Despite my ongoing dispute here on Casino.Guru, they have consistently delayed resolving my case, only offering vague updates about "processing." Meanwhile, I've observed that similar disputes on another platform, AskGamblers, are being resolved much faster.

This leads me to wonder:

Why is Mr.Bet handling cases differently on AskGamblers while delays persist here on Casino.Guru?

file

Is there a trust issue between Mr.Bet and Casino.Guru, or does Casino.Guru’s reputation not carry the same weight in their eyes?

file

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Could there be something we, as the Casino.Guru community, are missing about the situation on AskGamblers?

This inconsistency is concerning. If Mr.Bet can resolve issues efficiently on one platform, I would expect the same level of service here. I’m curious to know if others have noticed similar differences or have thoughts on why this may be happening.

Looking forward to your insights.

petitgamer
hace 3 meses

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

hace 3 meses

Para un casino tan grande, hay que decir que Mr. Bet está causando bastantes problemas, ¿no es así?

Traducción automática:
hace 3 meses

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

hace 3 meses

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

petitgamer
hace 3 meses

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

hace 3 meses

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

hace 3 meses

So that's good news I'd say. I see that the casino responded almost immediately after Michal contacted them, so I can see that they are trying to solve the difficulties, which is good I would say. 

But I understand that you've resorted to closing your account and if it's better for you then I hope you'll do well somewhere else. 

However, Michael has asked something else in the complaint, so it would be good to look at it and answer him so that he can close it, would that be possible please ?

Thank you. 🙂

Jaro
hace 3 meses

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


hace 3 meses

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

hace 3 meses

That is a very good card to play and remove all the spam and please come back messages 😉

hace 3 meses

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


hace 3 meses

Oh my bad, maybe I just didn't see it, thank you very much. 🙂

hace 3 meses
I do not recommend the casino is a scam they did not pay me the amount of PLN 4,000 Verification takes weeks. They come up with millions of reasons just to not pay the honestly won money. I reported the matter to econsumer.gov We need to lock up all dishonest people
hace 3 meses
I'm not the first person to be cheated by a casino. There are thousands of people in Poland who have been defrauded by Mr.Bet
hace 3 meses
mr bet never pays out winnings. They're scammers
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