hace 2 años
JASWIV LOVES NATIONALCASINO!
TAILORED FOR THE HIGHROLLER, BONUSES ARE FEW, AND THEY WILL CUT YOU OFF AT 30% BONUS RATIO, BUT YOUR VIP HOST CAN SORT YOU OUT!
LOVE IT!
JASWIV
Tema general sobre National Casino (página 3)
hace 2 años
We found their terms and condition very unfair, so I'd be careful there.
https://casino.guru/national-casino-review#tab=js-tab-reputation
hace 2 años
No es que me pagues mi dinero
Traducción automática:
hace 2 años
Hello,
I'm sorry, do you need help?
hace 1 año
casino very good. I made deposit 20e with 2nd deposit 50%•
played slot netent 2e peer spin.
i win 500e , made a wager, made cashout and sent veryfication documents.
2 hours and money in mifynity
wallet, without contact live chat .
no problem with veryfication and cashout.
and dont know why casino reputation is no good.
hace 1 año
Problemas con su cuenta, funciones de juego responsable o cualquier otra cosa, no dude en hacerlo aquí.
Traducción automática:
hace 1 año
casino very good. I made deposit 20e with 2nd deposit 50%•
played slot netent 2e peer spin.
i win 500e , made a wager, made cashout and sent veryfication documents.
2 hours and money in mifynity
wallet, without contact live chat .
no problem with veryfication and cashout.
and dont know why casino reputation is no good.
hace 1 año
Hello,
it sounds really good. Are you a big fan of Netent games, I wonder.
I believe you have already submitted a user review, so feel free to send us even a positive one 🙂.
Borrado
hace 1 año
me estan pidiendo una tarjeta que segun ellos se hizo en la tarjeta de credito el 06/01/2022 la cual no esta incluida en mi historial de transacciones. Todas las transacciones realizadas en este sitio fueron a través de pix. Son 
rechazando mi retiro
josiel200@hotmail.com
jose floriano
Traducción automática:
hace 1 año
I can see that you submitted the complaint, so I'm eager to learn more as soon as it's reviewed.
The way I see it now, the casino asks you for proof of deposit you have never made, and due to that your withdrawal is blocked, am I correct, please?
Well, the complaint was a good think to do, I guess
hace 1 año
Buenas noches. Hice un depósito en el casino nacional y vi que sus juegos no son compatibles en Grecia. Retiré este dinero y me enviaron documentos de identificación. Entro a hacerlas y no acepta en formato pdf, además no está disponible el correo que les respondí para ayudarme. Qué puedo hacer;; Gracias
Traducción automática:
hace 1 año
Hello,
You deposited in the casino to find out that some games (surely casinos with greek language availability will provide some games for players from your country, and it is based on the game providers) are not available to you, right?
Then it seems you started the verification and are now struggling with a certain document.
Can you explain which document seems to be wrongly provided? I find it very interesting that the .pdf format is restricted, though. Normally, it's the only allowed format.
But I check the rules and you are supposed to upload screenshots, instead - check point 8:
"11. KYC AND VERIFICATION:
Provide your KYC procedures
1. All Players should be over the legal age (18+)
2. List of required documents in order for players to pass verification process:
Photo of an identity document
Photo or screenshot of the payment system
Photo or screenshot of a document confirming the current address of residence (not older than 3 months)
3. In some cases we require additional proof - proof of funds (to make sure player uses his/her own money when gamble at our site)
4. The documents quoted hereinabove can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity
5. We also check player's bets for possible violations. In case we are not sure about the legality of the winning credited we contact provider and check those bets with them
6. To prevent the possible fake/untrustful usage of the ID verification process, we check documents for any signs of editing, if necessary request selfie with ID to make sure the document belongs to the exact person who registered on the website
In case we have strong suspicions and unsure whether the document is valid or not we contact anti-fraud department via email
7. The player should upload documents to the "Document verification" tab in his/her account
8. Document verification criteria:
Photo of an identity document: all data (name, date of birth, citizenship) completely coincide with the data in Player’s details, the document is valid, with a photograph.
As a rule, a passport, ID, driver’s license is suitable for identification.
Photo or screenshot of the payment system: all data completely coincides with the data in Payment systems debts. Scanned copies are not accepted as confirmation
9. Additional documents:
Selfies with an identity document
Proof of wealth
Proof of funds
10. A photo or a screenshot of a document confirming the current address of residence: the data (name, address of residence + date of issue of the document) coincides with the data in Player’s details. To confirm the address, a utility bill / bank statement / payment for mobile services is acceptable / photo of registration from the passport is acceptable for players from the CIS. The document must be no older than 90 days (3 months).
11. Selfies with an identity document: it is desirable that the player’s hands are visible, a thorough check for editing / photoshop. Optionally, a selfie can be requested with an identity document + a sheet of paper on which the name of the casino and the current date are written. In this case, it's preferable for the inscription to be on a sheet of squared paper rather than plain.
Proof of wealth: a document confirming the welfare of the player.
Proof of funds: a document confirming the receipt of funds to the payment system.
Let me know how it went, I'll try to help
hace 1 año
Hello,
please check the rules, I find point number 8 saying:
"8. Document verification criteria:
Photo of an identity document: all data (name, date of birth, citizenship) completely coincide with the data in Player’s details, the document is valid, with a photograph.
As a rule, a passport, ID, driver’s license is suitable for identification.
Photo or screenshot of the payment system: all data completely coincides with the data in Payment systems debts. Scanned copies are not accepted as confirmation"
I'd say that you should upload photos or screenshots instead. Try that and let me know.
hace 1 año
Este casino no realizó el pago. Por la presente le informo de mi extrema preocupación con respecto a mi solicitud de retiro en National Casino. El 30 de enero de 2023, solicité un retiro de 670 € de mi cuenta de National Casino, sin embargo, después de verificar mi cuenta de Skrill, noté que el retiro aún no se había procesado. Para fundamentar mi reclamo, adjunto un extracto completo y detallado de mi cuenta de Skrill, que muestra claramente que no se procesaron transacciones por valor de 670 €. mi control a Skrill.
El servicio de atención al cliente de NationalCasino solo envía respuestas automáticas y no me pagan lo que me deben.
Ten mucho cuidado con este casino.
Tuyo sinceramente,
Carlos Guedes
Traducción automática:
hace 1 año
Hey there.
I'd like to start from the beginning. So, allow me a few questions. Have you ever withdrawn from this casino before? If you haven't, have you at least passed the verification yet?
Such a delay is huge, and I'd like to understand what's causing it.
hace 11 meses
Hoy perdí 300 euros. Es sorprendente, pero no había un giro gratis... especialmente porque antes había bastantes problemas al solicitar un retiro... Realmente muy extraño lo que pedían para poder hacer un retiro. No recomiendo a nadie que invierta en este casino. El soporte también es terrible.
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hace 11 meses
Hello.
I would say it makes sense that free-spins luck dries off eventually, nothing lasts forever. It's gambling.
But it is sad to hear that support is terrible. Can you mention some examples, perhaps?
Is it somehow related to complicated verification? I think other players would appreciate other details.
hace 11 meses
Hola Radka...
Con 300 giros, creo que sería concebible 1 giro gratis. Compré 10 giros. Gané 140 euros en los giros gratis. Eso sí, compré los giros gratis. Eso significa que aposté 1 euro unas 350 veces y gané un poco más de 60 euros... eso es muy sorprendente...
Durante la verificación deposité 25 euros y 30 euros una vez. Durante la verificación solo querían ver el depósito de 30 euros de mi cuenta y no los 25 euros. En el depósito de 25 euros está todo (mi nombre, importe y el IBAN y a quién se lo pagué). Para ser honesto, prefiero jugar en Crazgames Casino o Ricardo Casino.
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hace 11 meses
Hello Chris1979,
I will respect your opinion, just imagine that my latest test consisted of 10 sessions in which I bought free spins and only two gained me real winnings (the amount won was higher than the bet amount), yet the actual outcome was a slight loss. 🙂
What should I say? It happens.
I still do not fully understand the verification issue. You deposited twice during the verification, what was the trouble about? Can you specify?
hace 11 meses
El problema es que tienen prueba de un depósito de 30 euros que estos 30 euros fueron depositados en su casino. Pero como no hay ningún nombre en mi estado de cuenta (solo mi Iban) no aceptan este documento.
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