Tema general sobre Nine Casino (página 13)

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vetsosan6hace 3 años

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Radka

Mfcm14

Social Media & Community Specialist

Mfcm14

hace 3 meses

Original

Traducción

Hello, I'm glad it worked!

It's wonderful that you have so much material for the complaint. Do not hesitate to mention that in the complaint thread too, please. Mediators, the people from the Complaint Team who mediate the complaints, will appreciate it.

For now, it may take a while to proceed with the request on their side. Don't worry, though; you will be notified every time there is an update. In addition, you may also check out your complaint status in your Casino Guru profile.

If you have any questions, feel free to ask here on the forum.

memoble

Bronce

Argentina

hace 3 meses

Original

Traducción

Hello friends, NineCasino is asking for a banking proof of how I funded my crypto wallet.

The way I get my crypto is, I go to the "cueva", which is a place in my country where you give them USD bills and they transfer crypto to your wallet.

So yeah, everything in the verification tab is approved, except from this I'm mentioning. And since they know this "crypto wallet funding" banking document doesn't exist, they still insist.

Will they pay?

This is the complaint url: https://casinoguru-int.com/en/complaints/ninecasino-player-s-withdrawal-is-delayed-due-to-impossible

Radka

memoble

Social Media & Community Specialist

memoble

hace 3 meses

Original

Traducción

Hello, I believe the outcome will depend on the complaint. Štefan has come up with a fair option and the casino has responded once more, so in my opinion it is best to wait for the development.

The complaint is right here 👈

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