Based on your complaint I find out that you also requested for your account to be reopened later. So, the casino acted according to your demand.
I know it's harsh but your financial issues were most probably caused by your gambling addiction.
I'm sorry.
My account is not yet verified by rajabets . It's been more than 10 days but it is still in waiting. Please verify my account and process my withdrawal
Hello there,
I'm sorry, but we are not the casino's employees, so we can't help you this way.
Have you already sent all the necessary documents, or are you waiting for the request, please?
Asking the casino would be a good idea, I'd say.
any updates on documents verification bro?
Me gusta Rajabets Casino.
Do not follow responsible gambling
as it should be on a large corporate site. security at the forefront
Hello there,
I can understand your feelings.
Even so, I must add that according to your complaint, the casino only responded to all your requests.
Allow me to quote here:
"I understand that you have tried to close your account in the past. However, you also requested for your account to be reopened later. I'm truly sorry but based on the evidence that you have provided I am forced to reject your complaint as "unjustified" this time."
I'm sorry, I agree with this.
We do prioritize "Player-Oriented" Responsible Gambling and Player Satisfaction, often also by our Social Media, we encourage Responsible Gambling.
Hello,
I'm very glad to hear this. Taking care of vulnerable players is important.👍
156000 me winning balance not verification documents 11 days gone not responding live chat withdrawal not working only small amount working me friends I'd huge amount not process documents very worst customer care me I'd 'Krishna24
Documents verified but selfie not verified me I'd not working withdrawal reason huge amount 156000.but me friends I'd working withdrawal not approval selfie small amount only process
Not placed sports .only play for casino telling customer care live chat this fake or real app you rules for playing which game telling 
I'm sorry but I don comprehend what is wrong, so I will ask questions based on my best guess:
Your account has not been fully verified yet, because the selfie was not approved, right? This may be the reason for canceling your withdrawal.
Try to provide the selfie exactly the way you were advised, please.
Some casinos process small withdrawals without full verification, or your friend's account was already verified - I do not know.
Regarding the rules or app, sadly, I'm lost in the translation. 🙁
Let me know how the verification goes.
To whoever that manages to read this: IF YOU HAVE A GAMBLING PROBLEM, AVOID RAJABETS AT ALL COST, they will take advantage of your addiction. This casino doesn't close accounts even upon request!!!! They also ignore your KYC documents for weeks and months on purpose, that way you can't withdraw, which means your balance will end up locked, and THEY DON'T CLOSE YOUR ACCOUNT EVEN IF YOU TELL THEM TO DO IT BY MAIL AND LIVE SUPPORT!
May I suggest submitting a complaint?
https://casino.guru/complaints
If you feel that we may be at service, please, give it a try.
Who in casino.guru reviewed rajabets.com? The rating given is misleading, this casino steals funds of dormant accounts (accounts get closed for not logging in for 3 months), I know casino.guru gives a low rating to casinos that voids funds from dormant accounts, as well as a warning but for rajabets.com I see no low rating or a warning about their predatory and fraudulent dormant account policy. I think it would be fair to give a warning about this scam casino, the individual rating about the fairness of their T&C should be lower 
Hello,
worth a warning I guess.
if you just scroll down the Overview page, you'll find this:
Could you update Michal directly, please? We're not hiding, but it's a relatively new casino, and maybe this was not mentioned in the original set of rules. Honestly, I don't know.
Kindly send it all to us. Thank you.
Hi, Radka. This is what I thought, they either changed their terms before the review or they simply don't mention this on their T&C which is worse, will inform the reviewer
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