ForoCasinosTema general sobre Rolling Slots Casino

Tema general sobre Rolling Slots Casino (página 2)

hace 2 años de quett18
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26955 visualizaciones 186 respuestas |
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1 2 3...10
hace 1 año

Huye de los casinos de estas empresas, recibirlo es una eternidad, la verificación es un sacrificio, hacen de todo para no pagarte.

Traducción automática:
Caniggia2021
hace 1 año

Are you specifically referring to the Rolling Slots Casino? 🤔

hace 1 año

Pedí retiro y ya no me avisan nada...

Traducción automática:
beretta
hace 1 año

Hi friend,

Please note that since you have cancelled your withdrawal request by your own in non-working hours of our Financial Department, they have been postponed.

As I can see, tomorrow your first withdraw will be processed.

Rolling Slots Casino
hace 1 año

Esperemos que mañana veamos el dinero... y luego descubramos cuánto tiempo tomará completar los retiros... y estaré feliz de dar una revisión positiva del sitio. No tendría ninguna razón si todo está bien para escribir una cosa por otra... de hecho, si veo el retiro pronto pondré una crítica positiva en otros blogs...

Traducción automática:
hace 1 año

Experiencia negativa para este sitio, no puedo retirar el dinero, requieren demasiada documentación, a pesar de enviárselos siguen pidiéndote exactamente lo mismo, escribí para ayudar pero no hay respuesta, ¡estafadores!

Traducción automática:
marco399890
hace 1 año

Tienes que leer las reseñas antes de depositar este Casino es terrible, huye de este Casino y de los demás.

Traducción automática:
marco399890
hace 1 año

Dear Marco399890,

We apologize for any frustration you've experienced with our withdrawal process. We understand that the verification requirements and requests for documentation can sometimes seem excessive. However, please allow us to provide some context to clarify the situation.

As a regulated online casino, we are obligated to adhere to strict Anti-Money Laundering (AML) policies and procedures. These measures are in place to ensure the security and integrity of our platform and to prevent any potential fraudulent activities. The requested documentation, such as proof of address and other essential information, are standard industry practices mandated by regulatory authorities.

Upon reviewing your account, we found that there were certain standard documents that were not provided. We understand that this might have caused frustration, and for that, we sincerely apologize. To streamline the process and ensure clarity, our finance team sends different emails with added details and underlined information to highlight the areas that require your attention.

We take your feedback seriously, and we are committed to improving our communication and processes to provide a smoother experience for all our users. We encourage you to reply to the emails sent by our finance team with the requested documentation and information. Rest assured, once the verification process is complete, you will be able to withdraw your funds without any further hindrance.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We value your patronage and aim to address your concerns promptly.

Thank you for your understanding and cooperation.

Best regards,

Rolling Slots Support Team.

Caniggia2021
hace 1 año

Dear Caniggia2021,

We appreciate your feedback and take every comment seriously to improve our services. However, we would like to address your concerns and provide accurate information about your experience with us.

Upon reviewing your account, we found that you have not placed any withdrawal requests on our site. It appears that there might be a misunderstanding or confusion with another casino, as you mentioned running away from "this Casino and their others." We want to clarify that we are a separate entity and not affiliated with the casino you mentioned, upon your closure request (Burning Bet).

It's essential to ensure that the feedback and reviews you encounter are related to the correct casino and reflect accurate experiences. We value transparency and strive to maintain a high level of customer satisfaction.

If you have any further questions or if there's anything we can assist you with regarding your account or any aspect of our services, please don't hesitate to reach out to our support team. We are here to help and ensure that your experience with us is positive and enjoyable.

Thank you for considering our response, and we look forward to the opportunity to serve you better.

Best regards,

Rolling Slots Support Team.

Rolling Slots Casino
hace 1 año

Cuenta finalmente verificada con éxito, ahora esperando que se procese el retiro

Traducción automática:
hace 1 año

Los chicos del casino son una estafa, mi saldo llegó a 1200, retiré 500 tanto como me permite, y ya hace días que no envían ningún correo ni ninguna notificación de que se ha realizado una solicitud de retiro... y también el Con la identificación pasa lo mismo... una pena al principio parecía un muy buen casino con una buena interfaz, pero al final no...

Traducción automática:
Achilla
hace 1 año

Dear Achilla,

It's true that in order to withdraw funds, players are required to pass our verification process. We understand that you initiated a withdrawal, but we noticed that you didn't provide all the requested documents for verification. Our KYC department reached out to you to complete this process, but we have not received the necessary documents from your end.

Without the verification, we are unable to process your withdrawal. It's essential for us to ensure the safety and security of all our players' accounts and to prevent any potential fraudulent activities. We appreciate your cooperation in completing the KYC process as soon as possible, so we can guarantee quick and easy withdrawals and provide a smooth gaming experience.

If you have any further concerns or questions, please feel free to reach out to our support team, who will be happy to assist you.

Thank you for your understanding and patience.

Best regards,

Rolling Slots Support Team.

Rolling Slots Casino
hace 1 año

Subí los documentos dos veces y no recibí un correo electrónico confirmando que los documentos están en proceso de procesamiento...y después de unos días recibo un correo electrónico diciendo que no hay suficientes documentos...no es así. importa, lo intentaré una tercera vez y ya veremos. .

Traducción automática:
Achilla
hace 1 año

Hi, I'm sorry to hear that you're having problems, but as I can see, the casino is trying to help and has outlined where the problem is. So when you upload the documents, could you let us know how it went and if you managed to pass the verification successfully ? 

Achilla
hace 10 meses

Aquila, ¿lo has resuelto?

Traducción automática:
marco399890
hace 10 meses

Bombardero, ¿te pagaron?

Traducción automática:
obelus91
hace 10 meses

Hello, do you also have a problem when you ask players if they solved their cases ? If so what is it about ? Can you say a little more ? 

obelus91
hace 10 meses

Hello,

Do you need any assistance from us?

hace 10 meses

Hola chicos, por favor no jueguen.

Vaya a otros proveedores de casinos.

Tengo una muy mala experiencia con Rollingslots, me bloquearon la cuenta porque quería pagar 2200 euros.

Esto es una estafa, estos proveedores son verdaderos estafadores.

No desperdicies tu dinero si pagas en las máquinas tragamonedas, es una pena para tu dinero.

Traducción automática:
Murat066
hace 10 meses

Dear galatalimuri,

We understand your frustration regarding your recent experience. We would like to address your concerns and shed light on the situation.

After a thorough review of the case, it was revealed that, your account failed the verification process. Therefore, the account was disabled in accordance with our AML procedures.

We sincerely apologize for any inconvenience this situation may have caused.

Thank you for understanding.


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