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Tema general sobre RollXO Casino

hace 2 días de Romi
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hace 2 días
Si quieres hablar de cualquier tema relacionado con RollXO Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
hace 2 días

hi world , i been doing the OG thing for 10 plus years and never have i encountered such an oppresive , rip off , deceptive natured casino , and there business acumen is nothing short of f..kn shocking

hace 2 días

ANYONE SHED LIGHT ON THIS FOR ME, I WON $4500 NZD FROM A JACKPOT AND IMMEDIATELY AFTER(3 SECONDS) IT THEN SAID I HAD WON $1231NZD. IS THIS NORMAL>?

Hapuka
hace 2 días

Hello there.

We surely will need some more information regarding this, so could you please share it with us?

Unfortunately, I am not able to understand it exactly.

Also in your complaint, our team will need some more information regarding the issue you have experienced, so we can help in solving it.

We'll wait for your replies.

Hapuka
hace 2 días

Hi Daniel ,

Are you still here

hace 2 días

Can I record a voice note followed by pictures or screenshots of the ROLLXO experience with the BGAmimg Slot jackpot WIN that I got and the 2 amounts subsequently posted following the jackpot win .


Hapuka
hace 2 días

Photo 1file

This is a full screen of coins or balls on the bGaming slot on ROLLXO. It equates and pays on a number of balls or coins gained and once all slots are filled . Jackpot is rewarded . This added up to be $4500 NZD . I will show that in the next photo # 2

hace 2 días

file photo # 2

This is the payout for the jackpot I won . As per the payable and total bet taken and number of slots filled it equals $4500 NZD as per the above .

hace 2 días

file photo # 3

This was displayed only seconds after the jackpot win of $4500 NZD was shown and rightfully won , the amount of $1224 NZD was shown and credited only some 10 -15 seconds after displaying the 4500$ NZD win for filling all the columns on the SPINs feature

hace 2 días

I was just before playing FORTUNA Trueways , and gained the COIN respin feature. I landed 27 cells or 27 coins. It filled the screen . Which equates to the jackpot.

As per the payable and info of the game, 27 cells equals 250x total bet which was $18NZD . The jackpot at the conclusion of the feature stated I had won $4500 NZD . It only paid $1224NZD 

 There is no reason or anything that states I wasnt entitled to the $4500 NZD , and so there is a shortfall of $3276 NOT paid . Only $1224 was paid. Please remedy and sort this it's not acceptable. I have lost enough from bonus money retraction from you guys .please sort this asap .see attached .

Photo 1 is the 4500$ nzd jackpot won from 27 cells or 27 balls which is 250 x TB @ $18NZD per spin = $4500

Photo 2 is the evidence of the bet amount of 18$ nzd per spin and that the entire screen was filled and jackpot received .

Photo 3 is the message and amount paid following the jackpot message $1224. 00.

It makes no sense @ 350x TB


Please pay the difference as I read it there is no justification and as the game info and payable I should have received the full 4500$ not a shortfall of $3276. 

hace 2 días

Attached is details of the payable .the name of the game played on ROLLXO .and the below is screenshots of a DEMO game with the feature and how it works.

file

Name of Game is Fortuna


hace 2 días

filethis is the payable for the feature in which I won the jackpot

$4500 NZD


hace 2 días

Please refer to the table here . 27 cells filled in the feature . With a total cell fill of 27 / 27 to trigger the jackpot . 27 cells is equal to 250xbet (total bet was $18 NZD per spin )file

hace 2 días

So 27/27 cells were filled and jackpot triggered . As per paytable this is equal to 250 x total bet (18nzd$)

Equaling $4500 win . file

Hapuka
ayer

Hello there.

I am not sure what you would like from Daniel, as you asked if he's still here, but please try to stay with your complaint first of all.

To post all the information on this forum will not do much, except for informing us and other users about your experience.

It is crucial, though, to reply to your complaint resolver as soon as possible in order to get the investigation of the matter moving.

So, please do that as soon as possible, simply by following this link, before your case will get rejected.

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