hace 9 meses
Week 6 since I made the first withdrawal request and I still don’t have the money.
Please make not the fault and play in this rip-off Scam Casino guys, please!
Tema general sobre Snatch Casino (página 23)
hace 9 meses
I can see that it has been going on for a long time, I wouldn't want to wait for that either. Once it was an investigation with the game provider, now I read that it is verification. I don't know if I should laugh or cry anymore.
I hope you won't have to wait much longer.
hace 9 meses
Es simplemente repugnante lo que este casino de mierda y estafa le hace a sus clientes.
Estafadores sospechosos sin sistema y que solo mienten, ¡por favor degraden este casino de mierda, por favor!
40 días de puras mentiras y textos estándar o ninguna respuesta de estos payasos del casino.
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Traducción automática:
hace 9 meses
I apologize for interrupting, but I am quite shocked by how frequently the same pattern occurs. I hope it will all come clearer in the complaint, because as long as complaints and forum posts are still active, players will notice, or at least I hope so!
hace 9 meses
I think more disgusting is the fact that casino.guru within 3-4 months seeing so much alerts from many customers of this "near to fraud" casino, don't want to reduce the high 8.9 safety index given to them. That's just strange. I will Never trust any safety index Painted here after this.
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ResponderCitar2
hace 9 meses
Yes I wrote already the same two-three times. The reason why they don't do it is a bit strange.
I wait now 7 weeks for fucking 100 Dollar 😀
The approach of this Piss Casino is scamshit, never seen a rip-off tactic like this..
3,5 weeks for 'provider request' (that 100% never happened anyway by nobody, just a tactic to scam) and now 3,5 weeks for KYC (2 Photos, very hard to control in 3-4 weeks or more 😀) .
I'm glad I didn't win more money at this monkey casino. I am sorry for all who won more then 500 or more of thoundands Dollar..
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ResponderCitar1
hace 8 meses
Agree with you 1000%, I’m waiting since 31 March for 7000e withdrawal, 1month for "fair play review" and 20+ days for KYC verifications and i was VIP customer… JOKE of a casino, they should be banned and sent to jail, all of them together with liar supports and useless KYC department!!! ❌❌❌ DON’T PLAY THERE ❌❌❌
ResponderCitar1
hace 8 meses
It's 900+. And up to now nothing is paid.
And nothing is said why don't they do.
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ResponderCitar1
hace 8 meses
Agree with you 1000%, I’m waiting since 31 March for 7000e withdrawal, 1month for "fair play review" and 20+ days for KYC verifications and i was VIP customer… JOKE of a casino, they should be banned and sent to jail, all of them together with liar supports and useless KYC department!!! ❌❌❌ DON’T PLAY THERE ❌❌❌
hace 8 meses
I'm quite sorry about all this, to tell you the truth. These are terrible times to be waiting for money, and I wouldn't want to be in it myself. If I did get it, I would probably never come here again.
I hope this gets sorted out and works out well for everyone. 😥
hace 8 meses
Debes degradar este casino repugnante y sucio.
No es lo mismo que antes; de hecho, debería rebajarse a 0 y revalorizarse desde la fecha de adquisición. No tiene nada que ver con el antiguo grupo de casinos ni con las ofertas y el proceso que lo sustentan. Solo queda el nombre del casino.
¡Por favor, hagan algo, estos cerdos fraudulentos deben ser expuestos en Internet y la gente debe ser advertida urgentemente sobre esta estafa repugnante!
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ResponderCitar1
hace 8 meses
I think that's exactly what the forum and user reviews and complaints are for. Players know to alert themselves that all may not be well with the casino. We will do what we can according to our usual procedures.
ResponderCitar1
hace 8 meses
Looks like your "usual procedures" are usually useless or at least they are too late. Seems you "paint" your ratings for you and for the casinos but never for casino customers.
ResponderCitar1
hace 8 meses
I understand that anger and frustration are in place when players wait so long.
Anyway, every case must end so that we can say for sure that the casino made a mistake and did not pay out the player, or made some other fraud. Only then will the safety index change.
If you know how to do it better, so be it, you can make your own page and show us your methods. 🙂
We try to do best for players because without them we won't go far.
So every time we would try to do everything for casinos and favor them, it could backfire.
hace 8 meses
Pero el casino ya no tiene nada que ver con el antiguo Snatch Casino, así que ¿por qué no se eliminan todas las reseñas anteriores a abril y se publica una nueva a partir de entonces? Es como un casino nuevo y solo está engañando a la gente.
El casino fraudulento puede, como ya hace, simplemente escribir debajo de cada queja cada dos semanas durante dos años: "Estamos haciendo lo mejor que podemos y tratando de acelerar su pago" bla, bla, bla.
Entonces el caso sigue sin cerrarse y nadie puede emitir un juicio. ¿Por qué no hay un límite de un mes? Porque cualquier cosa que supere un mes ya es una gran estafa y no tiene nada que ver con los procedimientos normales. Yo y varios más llevamos dos putos meses esperando nuestro dinero. ¿De verdad crees que nos lo pagarán? 😀 Y lo estás protegiendo indirectamente. No es un ataque personal, pero el procedimiento me parece muy extraño.
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ResponderCitar1
hace 8 meses
Como mínimo, debería publicarse una nota que indique que la propiedad ha cambiado y que las quejas han aumentado considerablemente desde entonces. Y este aviso también debería publicarse en todos los casinos propiedad del anterior propietario. Porque el propietario también es responsable de sus clientes.
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ResponderCitar3
hace 8 meses
Because these ratings are bought and paid for. The new owners paid to buy the reputation of the original Snatch casino. Thats why they wont change it.
hace 8 meses
I still hope they don't. Sometimes I also have doubts, but I see the too much positive work they do and try to believe they aren't sold.
Editado
hace 8 meses
But the fact is that there are problems with safety indexes. Sure many people agree with that. I guess casino.guru just need a little -to revise the system of giving indexes. It will make people to trust to indexes more.
hace 8 meses
It is 100% the case. Why do you think askgamblers and casinoguru have different ratings for different casinos? Also notice how casinos with exclusive offers have higher ratings?
hace 8 meses
Como mínimo, debería publicarse una nota que indique que la propiedad ha cambiado y que las quejas han aumentado considerablemente desde entonces. Y este aviso también debería publicarse en todos los casinos propiedad del anterior propietario. Porque el propietario también es responsable de sus clientes.
Traducción automática:
hace 8 meses
Actually, a change of ownership does not imply that the staff working in the casino or the rules governing it have changed; these are specifically the factors our Data Team considers when such changes occur. What we see here is the same for other casinos that have switched affiliates. These casinos continue to provide the same low-quality services. Sadly, as I believe someone already mentioned, the Safety Index is based on algorithms and statistical facts. Those facts say it was a poor experience, but the casino (and the others I mentioned) paid out.
That's pretty much it and I, too, would not play at those sites. This is why we keep the user ratings, complaints, and forum discussions in the same location, allowing anyone to compare those sources with the Safety Index before making a decision.
Though I understand that it is common practice to look at just one number... Well, I would personally prefer to lower Safety indexes for certain groups, but for that, my colleagues need unresolved complaints - aka facts. I fully understand that this rating is unsuitable for everyone. My personal advice: Please read all sources, not just one number. 🙏
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