hace 1 mes
ESTA CASA NO PAGA, YO Llevo intentando que me paguen desde el 18/07/2024 Y NADA. ABSURDO! SIEMPRE TE PONEMOS EXCUSAS Y TE PIDEN QUE CANCELES EL RETIRO Y CAMBIES EL MEDIO DE RETIRO Y NO PAGAN! NO DEPOSITES
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Tema general sobre Sportaza Casino (página 4)
hace 1 mes
Hello,
You have every right, in my opinion, to be upset with the casino. It will soon be a month from now, which must be really difficult for you! I noticed that you tried to file a complaint, but unfortunately, it was incredibly vague about the problem you were having at the casino.
It is advisable that you go through the same procedure again, elaborating on what transpired. Simply put, describe the circumstances. The more details you add, the better.
It would be unfortunate to be left without assistance simply for failing to supply essential details. Don't you tink?
hace 1 mes
LA CASA SIMPLEMENTE NO PAGA, Y TE INVENTA LA EXCUSA DE QUE HAY UN PROBLEMA CON LA FORMA DE PAGO.... LUEGO TE DICEN QUE CANCELES Y RETIRES DE OTRA FORMA Y PASA LO MISMO!
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hace 1 mes
This is exactly what I wanted to tell you to try another method if possible, but I see that it has had no success. Did you ask the casino what alternative you should use to make it work ? I would probably try that.
If that doesn't work either, our team will try to step in and help you. I'm hoping it will work out in the end, although I don't want to make any promises.
I'll keep my fingers crossed. 🤞
hace 1 mes
I've tried all of this and so far nothing, that's why I'm trying to turn to you... if you can help me I'll be very grateful!
hace 1 mes
Of course, we will gladly help you. Could you kindly answer all the questions Veronika has asked you?
That's the best you can do to get a proper response. Make sure she knows every details, please.
Thank you, I really hope this struggle will end soon in the best way possible!
hace 1 mes
Llevo una semana esperando la retirada a pesar de que me dijeron que tardaría entre 3 y 5 días hábiles. Habían pasado 7 días y me dieron excusas sobre una larga lista de retiradas.Me parece vergonzoso que jueguen con el dinero de la gente así pero no me voy a quedar quieto. Pienso poner una reclamación oficial en la página del ministerio del gobierno en la delegación de ordenación del juego y por otra lado me voy a ir a la policía a denunciarles para que les abran una investigación a través de la brigada de delitos de juegos de azar. Esto no se puede permitir. Si alguien me escribe, soy todo oídos.
hace 1 mes
It is nothing unusual that an online casino could experience an overload with withdrawals, to tell you the truth.
The important think is for them to pay at the end. So, try to be a bit patient, and let us know how it goes. If the 14 day time frame passes and you still won't have your money, our complaint team will look into it, if you wish.
Just also bear in mind that weekends don't count. Usually they don't proceed with payments, you know.
hace 1 mes
La reclamación es que me voy a la policía a denunciar básicamente. Hoy hay 5 días HÁBILES y me falta un retiro que no se ha procesado.Juegan con tu dinero.
hace 1 mes
Me acaban de cerrar la cuenta y se han quedado mis 500€. Solicito vuestra ayuda por favor de forma urgente
hace 1 mes
ruego máxima prioridad y ayuda para este tema. Me han cerrado la cuenta y se han quedado con mi dinero
hace 1 mes
I'm sorry to hear that. I assume they didn't provide you with any reason for the account closure? In that case, I recommend you submitting a complaint on our website so our team can start dealing with it.
hace 1 mes
Perfecto Daniel voy a ello
hace 1 mes
No, siguen sin pagarme.
hace 1 mes
Okay then, let's see how our team will go.
hace 1 mes
Le escribí a Tomás hace un par de días y el envié toda la documentación pero no me ha dicho nada.
hace 1 mes
You know, our specialists usually deal with dozens of complaints at the same time. Hence, we've developed the timers so the player can see how much time is left for the next complaint phase.
I imagine it's not very comfortable, but I'd like to assure you all complaint specialists are doing their best to address each complaint with no avoidable delay. Try to hold on, please.
