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Tema general sobre TikiTaka Casino (página 3)

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Hello, i made a withdrawal through bank transfer for 250€ last Friday, today the status is still on being reviewed.. im worried if i will recieve my money. It takes very long and the reviews on internet making me worrie more.

Lucson04
hace 1 año
uses

Hello,

the other player from Finland mentioned that "Can get a response to an email within minutes" in his recent review. Perhaps it is a good idea. I would send an email.

It is fair to say this casino has not been known for being the most reliable. As far as I can see, others are waiting too:

https://casino.guru/complaints/in_progress

The time will tell, yet for now, try to stay positive.

hace 1 año
uses

Hello i,ve made a withdrawal request since 19/1 and it's still processed , and after daily contact with thir chat all they tell me is not to worry and to be patient.I think that i'm being scammed .Can someone confirm that they indeed complete the withdrawals?

tnshatzo
hace 1 año
uses

If you check all the complaints for this casino, you can see that the casino does pay its players.

So, hopefully, you will receive your money soon.

Is your account fully verified there?

hace 1 año
uses

I asked their chat about verification and they told me it's not needed yet

tnshatzo
hace 1 año
uses

So, is the withdrawal still stated as "pending" in your account, or was there any change?

Romi
hace 1 año
uses

Still pending

tnshatzo
hace 1 año
uses

So, now we need to wait for your complaint to unfold. Let's see what our team can find out.

Just, please, mind the timer on the top right corner, because it is impossible for our complaint team to reply to your complaint every day.

hace 1 año
gresus

Hola

He solicitado retirada del 21/1, 22/1 y 23/1 de 500 euros porque tienen límite diario.

Si bien me dijeron que demora hasta 3 días hábiles, cada día que los contacto me dicen lo mismo y mis retiros siguen en revisión. Dicen que tienen mucho trabajo. No respondieron mi correo.

Elegí este casino de un sitio web griego que lo promocionaba por sus pagos rápidos.

¿Alguien puede aconsejarme sobre qué hacer?

Ya envié un correo electrónico al sitio web griego que lo anuncia.

Traducción automática:
marofa
hace 1 año
uses

Hello there.

When it says "under review," does it mean that you sent them some documents for the verification? Or is your account already verified there?

This can happen sometimes that a casino would be overloaded by the requests and then they are not able to pay that quick, but the most important thing is to inform players about it, I believe.

This is your first withdrawal request, right?

hace 1 año
gresus

Me dijeron que no se requiere identificación y que son lentos debido al volumen de solicitudes.

Hace 11 días que mi solicitud en mi cuenta está en revisión

Traducción automática:
marofa
hace 1 año
uses

I would suggest you wait by Monday then. If nothing happens, please follow this link where you can submit your complaint, and our team will try to find out what exactly is happening there.

What do you say about it?

marofa
hace 1 año
uses

Hi.

This is a very curious combination of events, I'd say. Based on what you posted so far, it seems the review is not related to the KYC. I would assume that even if the payments were not due, you still need to wait for this review to be finished. I hope you don't mind me repeating the question, but it is important—do you know what kind of review that is?

For example, is it waiting for the withdrawal approval rather than a check? I suppose that would make some sense. Though the delay is significant, of course, at least the casino is honest about it.

hace 1 año
gresus

Me depositaron 2 de los 3 retiros ayer

Traducción automática:
hace 1 año
uses

My withdrawal still on hold from 19/1

hace 1 año
gresus

Buenas noches...después de muchos casinos en los que he jugado, este es el peor casino que existe...hoy a las 11 am me llegó una oferta al móvil de bonos de 10 euros sin depósito...sigo esperando después de 8 horas un correo electrónico ya que me lo dijeron 4 veces en el chat en vivo y cuando les pregunto por qué no se ha acreditado el bono abandonan la conversación...las conclusiones son vuestras

Traducción automática:
hace 1 año
itesus

Ahora me doy cuenta que es una estafa, pido ayuda para recuperar mis 30 euros.

Traducción automática:
hace 1 año
gresus

Me depositaron 2 de los 3 retiros ayer

Traducción automática:
hace 1 año
uses

Well, that's good news, so you're still waiting for the last withdrawal, yes? Can you let us know when it arrives and if everything went well?

hace 1 año
uses

My withdrawal still on hold from 19/1

hace 1 año
uses

Hey, that's quite a long time. We give casinos 14 days to pay a player, and from what I've seen, you wrote to the complaint yesterday that you've already received one of the two withdrawals. Is that right?

hace 1 año
gresus

Buenas noches...después de muchos casinos en los que he jugado, este es el peor casino que existe...hoy a las 11 am me llegó una oferta al móvil de bonos de 10 euros sin depósito...sigo esperando después de 8 horas un correo electrónico ya que me lo dijeron 4 veces en el chat en vivo y cuando les pregunto por qué no se ha acreditado el bono abandonan la conversación...las conclusiones son vuestras

Traducción automática:
hace 1 año
uses

I can see that there are several players who have problems, but most of them have problems with the withdrawal and you have issues with the bonus. I wanted to ask you why they didn't tell you what's going on and won't give you the bonus, but I see that if they leave the conversation they probably didn't say much. Did you also try sending them an email saying you wanted to know the explanation? Sometimes it happens that a casino sends a promotion to a player and they end up being told when they go to claim it that they are not entitled to it. This is also quite sad so I wanted to know if this is not the same situation. 

But obviously if customer support was like that, I wouldn't even ask them anything, I just wouldn't play here.

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