Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 367)
Just had a response from basswin within 13 minutes from initial email, I sent them a screen grab of my transactions and started mccs etc and they've said they're referrer it for a refund... its a good day guys.
Also shout out to the person who found the curaco legislation on mccs LEGEND!!!
Can I have a copy of your text please
Hi guys I have set up the new email account for everyone who wants to move forward with the complaint against Santeda bv international .
I would like someone to help me though plz as I think we are going to get alot of people on board .Is anyone up for the challenge?🫠
The email.is :
Santedatimetoact@yahoo.com
All information will be private and confidential that you send and will not be shared with any other members participating. Only myself and whoever is willing to help will have access to the email address only for sorting out collections of data and helping getting it in order to present to the relevant bodies CGB.
Anyone who wants to participate
This is what's needed
Name of casino ,user name amount owed /requested back response from casino wether it was excepted or denied
So basically if you have joined multiple santeda casinos I need each one
Oh and also your location
It may take a while but the more people we get better out chances
Let's do this 💪
Update?
Was the refund request successful? I had these in the past and they referred it for refund to the "relevant department" and had asked for copies of ID and the bank card.. 2 days later was told it was refused and they wouldn't budge
The bank does not but Visa has terms specifically for a chargeback 12.7 for using invalid data/MCC these are bypassing gambling blocks and gambling laws, many of us are getting the chargeback raised and approved some are not and the banks as per Visa terms should be charging back. The fact is these casinos operate without a licence illegally in the UK your notes are incorrect you maybe correct for Germany but here in the UK what you are saying is wrong.
Have you spoke to any legally qualified people in the UK? Myself and cryptoG (see previous notes have) the Gambling act is there to protect the consumer, the banks although not directly liable for the money do have a duty of care to process a valid chargeback, see notes on 12.7 visa and from others say Mastercard also do incorrect MCC. I would imagine you are either someone who is bored and wants to give bad advice or works for a casino/bank.
Just to add if you read the thread, many of us do not want the money back from the actual bank we just want them to follow visa/Mastercard chargeback rules and chargeback so the casinos refund. FOS on chargebacks state if there is a good reason and chargeback will succeed i.e merchants bypassing a law or gambling block then they would expect the bank to at least initiate chargeback.
No trabajo en un casino ni en un banco. Analizo el problema desde distintos ángulos. Siempre es culpa de los demás, pero tú eres 100% perfecto.
Muchas personas actúan como si les hubieran estafado, como si les hubieran sacado literalmente el dinero de los bolsillos. No es así. Usted pagó voluntariamente y recibió algo a cambio (crédito). Todo lo demás es cuestión de derecho civil.
Muchos también mencionan que están excluidos de Gamstop. Entonces, ¿por qué te registrarías en otro casino y depositarías dinero? ¿No deberías sospechar y preguntarte por qué puedes registrarte aquí ahora? El punto 12.7 está muy bien, esto significaría que puedes apostar desde Gran Bretaña sin preocupaciones, 1000 € hoy, 3000 € pasado mañana, si no gano nada, lo reservo de nuevo.
¿Qué ley de protección al consumidor le protege? Alguien debe haberla emitido y haber representado sus intereses. ¿Quién lo hace? Dígame el nombre de esa autoridad.
Puede estar tranquilo porque no tendrá que enfrentarse a ninguna consecuencia por parte de la policía o la fiscalía. En Alemania, la policía ha presentado cargos penales desde hace unos meses, acusándole de blanqueo de dinero y de participación en juegos de azar ilegales. Tenga esto en cuenta a la hora de dar los siguientes pasos. Es posible que en su zona exista una ley que prohíba la participación en juegos de azar ilegales; entonces le tocará a usted y el dinero que pierda será el menor de sus problemas.
Y yo soy alguien que, como tú, ha perdido su dinero en casinos ilegales y sólo ha vuelto a ver una fracción de él. En algún momento, siempre te topas con un muro y empiezas de nuevo, aferrándote a cada clavo ardiendo y viendo eso como la solución.
Lo que estoy tratando de decir es que si el casino, el banco o el proveedor de servicios de pago dice que no y no le envía un reembolso, entonces otras medidas no tendrán éxito.
Someone’s very positive lmao
Algunas personas pueden estar simplemente en una fase de ordenar sus asuntos o de dar el primer paso, pero el primer paso no debe ser la recuperación del dinero, sino su propia recuperación, de lo contrario el dinero volverá a donde vino, créanme.
Una pregunta para aquellos que no han recibido ningún dinero de vuelta del banco o del casino:
¿Ha ocurrido algo desde entonces? ¿Has recuperado algún céntimo varios meses después?
I don't think you understand the point we are all trying to make! We've all admitted we have gambling problems and there isn't the protection for us. We work hard trying to get past our problems and are all mentally drained from trying to do so. What these companies are doing is illegal , they are using different merchant codes which allow us to be able to gamble which is bypassing the banks systems. If they followed the correct MCC code , none of us would be here, it really is as simple as that. If you're going to run a company you need to follow the same law as everyone else. They are bypassing this and not having to pay extra taxes or use the correct licenses! If they followed the simple laws, we wouldn't all be wanting our money back as we wouldn't have been able to deposit. They prey on vulnerable people like myself to steal our money. They are rats and what they are doing is not moral whatsover
In the UK the responsibility lies with the casino the player cannot be acting illegally by accessing it. I suggest you don’t comment on UK matters as you do not understand our laws, have you seen me make outlandish statements about other countries laws?
It is illegal for non licensed casinos to operate without a licence, Gambling Act, it is illegal for a company to take a gambling payment from a credit card, Gambling Act. They use codes to bypass this therefore illegal, does some responsibility fall on the player yes absolutely so, the difference is if we are on Gamstop or these casinos were not acting illegally then we would be stopped and couldn’t physically deposit.
It’s not about losing money to them it’s about not being able to withdraw the winnings.
I signed up to jokabet deposited over £1k got my balance to 4k tried to withdraw it they rejected it twice then blocked my account as Uk players are "restricted from depositing and playing at or casino" only after trying to withdraw. They didn’t give a fuck about me depositing though
If you take the time to read and I am not going to mention him as he doesn’t want referencing but the FOS settled in his favour.
Clearly you are on here to defend casinos, literally no one on here has said I want to defraud the bank or casino, you can also see clearly how antagonistic you are being on victim blaming people. Some of us are in much better places than others with little amounts lost/recovering better, however bear in mind some have noted they felt suicidal so you coming on making up statements on UK law and generally not being supportive is not welcome.
Right peeps i need some help Lloyds bank are point blank refusing to even look at the transactions Mcc miscodings I have loads of skinsonly, gamingstore and nicheworkout. I have gambling blocks on my account .told them about new laws that came in in oct but they won't even acknowledge that the casino was using a derelict building as address unlicensed ect gave all information from GCB visa 12.5 you name it i have given it .But no basically sent me a banner with information on the samritans and mental health because they are putting me under so much stress I had a panic attack .My head is lifting off me I have spent 6 days trying to sort this out via chat and it's getting to the point now I have had enough
Any advice would be great 👍
Ya lo he dicho varias veces, no estoy defendiendo a nadie. Hay que pensar más allá de lo establecido y cuestionarse a uno mismo.
El término fraude no es apropiado aquí, usted pagó voluntariamente sin que nadie le pusiera una pistola en la cabeza. En mi opinión, usted puede jugar en Gran Bretaña sin correr riesgos y está buscando a alguien más a quien culpar por su mala conducta. Banco, VISA o Mastercard.
Sin embargo, usted evita mis preguntas y nunca he recibido una respuesta suya.
Pregunta 1:
¿Por qué te registras en un casino y descubres que puedes depositar y jugar cuando en realidad te lo han prohibido en todas partes? (La adicción al juego no cuenta como respuesta)
Pregunta 2:
¿Qué ley te protege?
Pregunta 3:
¿Qué autoridad te protege? Si hay una ley que te protege, ¿tiene que haber un protector para ella? ¿Dónde está el protector?
Pregunta 4:
¿El Protector (sin el Defensor del Pueblo) ha ayudado alguna vez a alguien?
¡Supongo que no! ¡Porque todos ustedes han sido abandonados por su gobierno y tienen que valerse por sí mismos!
Mention the casino wouldn’t let you withdraw your winnings and closed your account. Worked for me
Q1 - Addiction that is a valid answer
Q2 - Gambling Act
Q3 - UK government
Q4 - Yes search on here you will see a few cases referenced.
I won’t be responding to you again as you clearly don’t need help on chargebacks or bank complaints.
