Cómo ponerse en contacto con la autoridad de licencias de Antillephone NV (Curazao) (página 13)

ohh okay got you. Thank you very much and best of luck

Will the ministry of finance address my problem ? Did they reply back? Or it is just a way to put pressure on the casino to pay.

I just wrote it today. Let's see if anything happens. It's about Antillephone, so that they finally do something and react.

Ich habe es heute erst geschrieben. Mal sehen, ob was passiert. Es geht ja um Antillephone, damit die endlich etwas tun und reagieren.

Hopefully will be good news . Can you keep me updated please?

Sure, I'll keep everyone updated here. ☺️

Klar, ich halte hier alle auf dem laufenden. ☺️

Hello, I wrote to Antillephone, and several times to the Board of gaming in Curaçao, and the ministery and I've never heard of them ! I won't stop and Im willing to sue them from europe if needed, this country protect the fraud

Yes, it's really unbelievable. There has to be some way for them to react. Something has to bring them to their knees.

Ja, es ist wirklich unglaublich. Es muss eine Möglichkeit geben, dass sie reagieren. Irgendwas muss die in die Knie zwingen können.

We must put all our effort to win

What are you interested in? Which casino?

Um was geht es bei dir? Welches Casino?

Great casino

Super kasyno

I haven't tried it that way yet 😅 but I discovered a more effective way to make the Antillephone NV respond. Complain to the company about their compliance. eMoore NV.. EM Group. I sent everyone an email and let's try to help each other! complaints@the-emgroup.com

complaints@emoore.com

compliance@certria.com

certria@gaminglicences.com

everyone write here together!

Ainda só não tentei dessa forma 😅 mas descobri uma forma mais eficaz de fazer a Antillephone N.V responder. Queixarem-se á empresa de trata do compliance deles. A eMoore N.V .. EM Group. Enviei todos email e vamos tentar ajudar-nos uns aos outros! complaints@the-emgroup.com

complaints@emoore.com

compliance@certria.com

certria@gaminglicences.com

escrevam todos juntos para aqui!

Super

I contacted the em-Group last year. They told me that the bizzo Casino from tech solutions nv is not within their area of responsibility.

But whatever, I'll join in. 😂 you just have to be patient

Die em-Group habe ich letztes Jahr schon mal kontaktiert. Die haben mir mitgeteilt dass das bizzo Casino von tech solutions nv nicht in deren Aufgabengebiet liegt.

Aber egal, ich mache mit. 😂 man muss nur nerven

Hi, I see you've already opened a complaint against both casinos. The best thing to do, in my opinion, is to wait and see how both complaints develop and then, if they don't go anywhere, contact the authorities. 

I would say that this is exactly how casinos should not behave and send addcited players emails and such if they are even sister sites. That seems unprofessional to me.

So I hope something can be sorted out and hopefully everything will work out. 

Be sure to let me know if you have an update.

Hello, what casino did you have a problem with when you wrote to the authority ? I think Antillephone doesn't reply that often if at all and that's why it's sometimes hard to resolve anything with them when players write emails. But some have managed to do it and there is always hope. 

Feel free to describe what happened to you so we have some insight. If you feel like it.

Yes Jaro, the problem is that neither the casino nor the regulatory entity responds. The casino only says that the case has been handed over to the regulatory entity Antillephone NV but I have no way of confirming that this is true. It seems like they are misleading me, as the support cannot prove that they are actually taking care of something.

ja sim Jaro, o problema é que nem o casino nem a entidade reguladora respondem. O casino apenas diz que o caso está entregue á entidade reguladora a Antillephone N.V mas nem tenho forma de confirmar que isso é verdade. Parece que me estão a enrolar, pois o suporte não consegue provar que de facto estão a tratar de algo.

Well, if it is forwarded to the licensing authority then support must not know any more information about it. Also, the authority will let you and the casino know when the result is in. But I know that Antillephone is not one of the faster ones so you might wait for an answer if you get one. 

So we will have to be patient and if something moves, you can share the information.

The problem is that I don't know if the regulatory entity is really dealing with the Jaro case 😕

I don't have any email from Antillephone, only Roku Bet and BetTilt say that the case is in their hands... but honestly I don't even know if that's true 🙁 how are these Abudantia BV Casinos still open if they commit so many crimes on international territory? They advertise and encourage illegal and unregulated gambling, there is no KYC, there is no player protection... a person feels hopeless! I first tried to open complaints on AskGamblers but they were always rejected without any explanation! It really seems like my only solution is CasinoGuru. Because other sites are clearly favoring the casino and Antillephone... there is a lot of money in the mix.

O problema é que eu não sei se a entidade reguladora está mesmo com o caso Jaro 😕

não tenho qualquer email da Antillephone apenas a Roku Bet e a BetTilt dizem que o caso está nas mãos deles… mas sinceramente nem sei se isso é verdade 🙁 como é que estes Casinos da empresa Abudantia B.V continuam abertos se cometem tantos crimes em território internacional? Fazem publicidade e incentivo ao jogo ilegal e não regulado, não tem KYC, não tem proteção ao jogador.. uma pessoa sente-se sem esperança! Tentei primeiro abrir queixas no AskGamblers mas foram sempre rejeitadas sem nenhuma explicação! Parece mesmo que a minha única solução é o CasinoGuru. Porque outros sites estão claramente a favorecer o casino e a Antillephone.. existe muito dinheiro á mistura.

I just don't understand why Antillephone doesn't respond. I really hope that they will answer you and give you your money back, or rather the casino, but I can't understand how they can just not respond. If you even contact higher authorities, they must notice that something isn't right. I will never get an answer. I've been waiting for six months.

Ich verstehe einfach nicht, warum Antillephone nicht reagiert. Ich wünsche es dir wirklich, dass sie dir antworten und dir dein Geld zurückzahlen beziehungsweise das Casino aber ich kann nicht verstehen, wie man auf einfach nichts reagieren kann. Wenn man sich sogar schon an übergeordnete Stellen wendet, muss ihn doch mal auffallen, dass etwas nicht richtig. Ich werde auch nie eine Antwort erhalten. Ich warte schon seit sechs Monaten.