Sí, resulta que estaba escrito en inglés, pensé que era un nombre y un apodo, y lo escribí, pero tuve que escribir mi nombre y apellido, y por esto me bloquearon la cuenta como una infracción grave, y los fondos allí eran unos 1.700 euros.
Well, I wouldn't label the casino as scammers because they react correctly according to their Terms and Conditions and therefore block. When a player enters an incorrect first and last name, that is exactly what often happens. You need to read what you fill in and most of the time it is not in any registration form that you have to enter only your first name and nickname.
Anyway, I believe that this situation can be fixed somehow and if they do a verification with you then we will see. But it's certainly not something the casino has no right to do. So be patient and hopefully something positive will come.🙂
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