hace 5 meses
Brilliant, thanks for that just emailed them there so fingers crossed
ResponderCitar1
hace 5 meses
It’s swipez eu check dsolpay email address on this search
hace 5 meses
I need too teqcors is same as onlndgmn please share if you get anything
hace 5 meses
Hi did you have teqcors email please?
hace 5 meses
Hi there, long time viewer of this forum and experiencing similar issues to many - thanks to everyone for their help so far.
I've just received this response from one of the merchants. Could you advise what to do next with this seeing as i was clear in my emails that i had authorised it and it had gone to illegal gambling websites?
Obviously i will have more luck raising as a dispute - goods not received than fraud as it wasn't 'used without my authorisation'.
Thankyou!
'After reviewing the information provided, we were unable to locate an account associated with the email address you shared. While the receipts are indeed related to our services, it may indicate that your payment card was used without your authorization.
Should that be the case, we strongly advise contacting your issuing bank to initiate a chargeback procedure. Please rest assured that we comply fully with the guidelines established by Visa and MasterCard, and do not hold the funds in such instances.'
hace 5 meses
Who is the merchant? This isn't Quickbit by any chance?
hace 5 meses
Could you get in touch with me please if I give you my address
hace 5 meses
Hey do you have vividart email address please ?
hace 5 meses
Hi, I would appreciate it if someone could help me with the below merchants:
ktmsklep
ESCEX
WEXHYP
the KTMsklep ones look like they were processed through rillpay but it looks like a crypto website and I can’t find any contact info
hace 5 meses
Hi I am looking for the same can you let me know if found them please
hace 5 meses
Sorry but they are not answering anymore..
hace 5 meses
But did you get a refund from them?
hace 5 meses
Hi can you share clmnt details please
Borrado
Leoca79
ha borrado el mensaje
hace 5 meses
SIKCNTVK? Anyone?
hace 5 meses
Clmnt is calimantana. Best bet go to your bank and say goods not received
hace 5 meses
How do I prove it goods not received which services or goods they ask for proof of purchase
hace 5 meses
Email clmnt saying you haven’t received what you’ve purchased wait for them to email you back asking for card details and other details etc. then eventually they’ll email you back saying they couldn’t find your details and all this can be used as evidence in your chargeback. Your welcome
hace 5 meses
Dear members,
I am the founder of Casino Legale Team, an initiative that helps individuals recover funds deposited to illegal or unlicensed online casinos, particularly those linked to Novatech Solutions (registered in Curaçao and Cyprus).
We assist in cases where players have been misled, including:
The use of foreign gambling licenses that hold no legal validity in countries like the Netherlands or other EU jurisdictions
Circumvention of national self-exclusion registers such as the Dutch Cruks
Important: Based on my investigations, several users have already received refunds from these casinos. This proves that legal pressure and documented complaints can indeed lead to successful outcomes — even when dealing with offshore or obscure
I am not a lawyer, but I act as an independent consumer advocate and investigator. My focus is on gathering evidence, submitting formal refund requests, and notifying regulators, financial institutions, and supervisory bodies.
Have you lost money at any of these platforms and believe it may have been unjustified? Feel free to contact me — we can review your situation and explore possible steps for recovery.
Due to unexpected demand, I am currently only handling cases involving amounts over €10,000.
no pay no cure
Best regards,
Casino Legale Team
Dutch Chamber of Commerce (KVK): 97716278
Wethoudershof 17, 6598AH Heijen, The Netherlands
(Sole proprietorship – supporting victims of illegal online gambling platforms)
Editado
hace 5 meses
Hablé con ellos y me preguntaron los 4 últimos números de la tarjeta , pero niegan ser ellos .
tengo muchos cargos con E0000348 y E0000443, más de 15.000€
cualquier ayuda sería muy agradecida
hace 5 meses
Dear members,
I am the founder of Casino Legale Team, an initiative that helps individuals recover funds deposited to illegal or unlicensed online casinos, particularly those linked to Novatech Solutions (registered in Curaçao and Cyprus).
We assist in cases where players have been misled, including:
The use of foreign gambling licenses that hold no legal validity in countries like the Netherlands or other EU jurisdictions
Circumvention of national self-exclusion registers such as the Dutch Cruks
Important: Based on my investigations, several users have already received refunds from these casinos. This proves that legal pressure and documented complaints can indeed lead to successful outcomes — even when dealing with offshore or obscure
I am not a lawyer, but I act as an independent consumer advocate and investigator. My focus is on gathering evidence, submitting formal refund requests, and notifying regulators, financial institutions, and supervisory bodies.
Have you lost money at any of these platforms and believe it may have been unjustified? Feel free to contact me — we can review your situation and explore possible steps for recovery.
Due to unexpected demand, I am currently only handling cases involving amounts over €10,000.
no pay no cure
Best regards,
Casino Legale Team
Dutch Chamber of Commerce (KVK): 97716278
Wethoudershof 17, 6598AH Heijen, The Netherlands
(Sole proprietorship – supporting victims of illegal online gambling platforms)
hace 5 meses
Let me guess, you charge money upfront? 🤔
hace 5 meses
I got this final letter back from monzo today ...
I’m Lowri, and I’m a complaint handler at Monzo. I’ve been looking at your
complaint and found the following.
My investigation didn’t find evidence to support your complaint
I’ve investigated your complaint and found we gave you an expected level of
service.
I appreciate your frustration with us having rejected your fraud report and asking
to fill the form again with the relevant information. I’ve reviewed your request, and
I’m confident we rejected this correctly, as we didn’t have the details needed for
these kinds of claims.
Unfortunately if we can’t provide enough proof of what happened, or can’t explain
our claim well, it is highly likely that the merchant will reject our chargeback
outright because we don’t have any tangible proof of the merchant doing anything
wrong, meaning we won’t be able to get your money back.
Monzo Bank Limited (Monzo) is a company registered in England and Wales (No. 09446231)
registered at Broadwalk House, 5 Appold Street, London EC2A 2AG. Monzo is authorised by the
Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the
PRA. Our Financial Services Register number is 730427.
1I’d also like to state here, Mastercard has various rules as to what can be disputed,
so not all transactions are automatically eligible for a chargeback. I’m afraid the
transactions are something Mastercard doesn’t allow us to dispute.
As per Mastercard’s chargeback guidelines:
For transactions in which value or assets are purchased for gambling, investment
or similar purposes: This chargeback right is only available for a transaction in
which the purchased value or assets failed to appear in the account agreed to
between the cardholder and the merchant.
For the avoidance of doubt, chargeback rights are not available for:
1. refunds, withdrawals or transfer requests,
2. terms and conditions or account access,
3. winnings, gains or losses, or
4. use or subsequent use.
We do want to help you with this and I’m sorry for any frustration, stress or
inconvenience this has caused you but we’re simply following our own internal
procedures as well as the rules set out by Mastercard.
Following a thorough review of your complaint, I can confirm that we haven’t made
any errors in rejecting the requested disputes, and we’ve acted in line with our
Monzo Bank Limited (Monzo) is a company registered in England and Wales (No. 09446231)
registered at Broadwalk House, 5 Appold Street, London EC2A 2AG. Monzo is authorised by the
Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the
PRA. Our Financial Services Register number is 730427.
2internal procedures and Mastercard guidelines. However I hope my explanations
shed some light into the chargeback processes.
I’m sorry that you were unhappy with our service, but I hope you think the
outcome here is fair. I’ve let the relevant teams know about your complaint so they
can use this to improve their services.
What to do if you’re not happy
This letter is what’s known as our ‘final response’ to your complaint. If you have
any clarifying questions, I’ll do my best to answer them. Alternatively, you have the
right to take your complaint to the Financial Ombudsman Service, for free – but
you must do so within 6 months of the date of this final response.
If you don’t refer your complaint in time, the Ombudsman won’t have our
permission to consider your complaint and will only be able to do so in limited
circumstances. For example, if the Ombudsman believes that the delay was as a
result of exceptional circumstances.
For information on how to refer the complaint, go to the Financial Ombudsman
Service website and read their consumer leaflet.
Thanks,
Lowri Addams
Monzo Complaints Team
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