ForoTemas generales sobre juegoWithdrawal process and uploading documents

Withdrawal process and uploading documents

hace 2 años de Rymo
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hace 2 años

I played on a online casino today and now my withdrawal is declined and need to upload the following documents


Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.


This feels really bad and I don't want to upload my CVC code, who would?...


I am considering to just let it go, they can keep that f*cking 2k.

Editado por el autor hace 2 años
hace 2 años

Estimados VULKAN VEGAS estoy intentando retirar mi dinero ganado y en todos los metodos me rechazan, se supone que son empresa seria asi como recibieron facil mi dinero.

Rymo
hace 2 años

estamos igual, no te depositan el dinero ganado... lo unico es quejandonos en las redes sociales para que nadie mas apueste en su platadorma

Rymo
hace 2 años

Normally when they ask you for the front and back of your debit card you deposited with you are allowed to cover the middle 8 numbers on the front and the CVV on the back. This is usual practice now from most casinos I have played as are all the other verification documents they asked for

Anonymized417
hace 2 años

You are lucky your not with a UK Gambling Commission affiliate casino they can ask for 3 mths of bank statements showing proof/ source of income + wage slips.

hace 2 años

I played on a online casino today and now my withdrawal is declined and need to upload the following documents


Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.


This feels really bad and I don't want to upload my CVC code, who would?...


I am considering to just let it go, they can keep that f*cking 2k.

hace 2 años

Honestly, everything you described sounds OK except the part with the CVC code. I'd never send it to them. What's the casino's name?

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