hace 3 añosOriginalTraducción
Proceso KYC muy largo. Siempre se le piden nuevos documentos. Por ejemplo, me pidieron comprobante de ingresos aunque solo pagué 220 €. También se solicitaron datos de tarjetas de crédito que no usé en este casino. Aunque se dice que se paga un máximo de 5.000 € al mes, yo solo pagaba 1.000 € cada dos semanas. Aunque todavía no he recibido todo mi dinero. Casino típico que se basa en el hecho de que pierde la paciencia y vuelve a jugarlo todo. Cualquiera que tenga la intención de retirar sus ganancias debe tomar otro casino.
- Todos mis juegos favoritos están ahí
- Como está escrito arriba. Todavía no he recibido dinero desde mi pago hace más de tres semanas.
Traducción automática:
Rembrandt Casino
hace 2 años
Dear Rschloeg,
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
