hace 5 mesesOriginalTraducción
Mi cuenta ha sido verificada y he retirado dinero. Llevo una semana intentando retirar dinero y el casino no me deja, diciendo que mi cuenta está siendo verificada por el departamento de seguridad cuando ya lo ha sido. Y no pueden decirme cuándo se completará la verificación. Tengo 34000 euros para retirar y el casino no quiere pagarme
- Encuestas
Traducción automática:
Daddy Casino
hace 4 meses
Hello,
Thank you for reaching out and sharing your concerns. We apologize for any inconvenience you have experienced during the withdrawal process.
We want to assure you that additional security checks are a standard practice in our casino to ensure the safety and integrity of our platform. These checks can sometimes take time, and we understand that this may be frustrating.
Please be assured that we are working diligently to complete the review process as quickly as possible.
We appreciate your patience and understanding during this time, and we are committed to resolving this matter promptly.
If you have any further questions or need assistance, please feel free to contact our customer support team.
Thank you for your understanding and patience.
Thank you for reaching out and sharing your concerns. We apologize for any inconvenience you have experienced during the withdrawal process.
We want to assure you that additional security checks are a standard practice in our casino to ensure the safety and integrity of our platform. These checks can sometimes take time, and we understand that this may be frustrating.
Please be assured that we are working diligently to complete the review process as quickly as possible.
We appreciate your patience and understanding during this time, and we are committed to resolving this matter promptly.
If you have any further questions or need assistance, please feel free to contact our customer support team.
Thank you for your understanding and patience.
