Reseñas de clary46120

Casino Guru

Queremos que los jugadores entiendan las apuestas.

hace 3 semanasOriginalTraducción
@spin samurai there's a few mentions about popups during game plays, your response is (sincerely apologize) but yet do nothing about it, I know for a fact one of the popups is in produced by your system so I'm told, which stops the current turns resulting if loss of wagers most of the time.
Let's also talk about glitching games, there are a fair few games that do nothing but glitch every turn sometimes stopping on bouns and free spin features glitch and continue rolling resulting in skipping that feature. That said, it's like a form of cheating players out of wins and wagers.
sincerely apologize? Yeah right, your actions will speak louder then words when correcting the problems,
Would you like a few screen recordings to prove my statement here?
Sad though because at one stage your game site was probably one of better ones I've found yet, now it's totally the opposite, absolute rubbish
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  • Games constantly glitching
Spin Samurai Casino
hace 3 semanas
Good day clary46120,

Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the pop-ups and glitches during gameplay. We understand how disruptive this can be and are committed to investigating the matter thoroughly.

Our team is aware of the problems affecting some of the games, particularly during bonus rounds and free spins, and we are working to resolve these technical issues as quickly as possible to ensure a smoother gaming experience for all players.

If you’d like, you can send any screen recordings or additional details to contact@spinsamurai.com, which will help us address the issues more effectively.

We deeply value your feedback, as it helps us improve our services. We apologize again for the frustration caused and appreciate your patience while we work to address these concerns.

Best regards,
Spin Samurai Casino
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