Casino Zeus - La cuenta del jugador es confiscada y bloqueada.

A cashier at Zeus charged me 1,000 after a while I made 3,000 and in order not to pay me, he entered my account, took everything, and then blocked me, telling me that there was nothing in my account.

Un cajero de Zeus le cargue 1.000 después de una rato hize 3.000 y para no pagarme se entro a mí cuenta me saco todo y me bloqueó después diciéndome que no tenía nada en la cuenta

Hello ortegamaximo99,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino Zeus. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Who did you talk on WhatsApp, was it an official casino staff? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello, good morning, if you look I had an ATM who went on vacation and so I asked him for a trusted ATM and he handed me over to him.

That teller created an account for me and I asked him if he had a bonus with a minimum charge and he said no, there was just a drawing. I accumulated the profits with real money, first I asked the cashier what the minimum withdrawal was and he told me $3,000. After a while I told him that I was withdrawing $3,000 and what I told you before happened and he took out the entire balance of the account. I don't know if playing or eating and then I block myself. The last time I spoke to casino support was to report this cashier. If you want me to show you another photo of the conversation, let me know. Greetings and thanks for answering

Hola,buen día, si mira yo tenía un cajero que de fue de vacaciones y entonces le pedí un cajero de confianza que tenga y me pasó a él.

Ese cajero me creo una cuenta y le pregunte si tenía un bono con carga mínima y dijo que no que nomás había un sorteo. Las ganancias las acumule con dinero real, al cajero primero le pregunté cuál era el retiro mínimo y me dijo $3.000 luego de un rato le dije que retiraba $3.000 y paso lo que les conté antes que me saco todo el saldo de la cuenta no se si jugando o como y después me bloqueo. La última vez que hablé con el soporte del casino fue para denunciar a este cajero. Si quieren que les pase otra foto de la conversación avisen. Saludos y gracias por contestar

Dear ortegamaximo99,

Thank you all information provided.

Unfortunately, we are unable to help you with this case. Please keep in mind that you should always register in online casinos on your own, never through a third party. This casino has no Terms and Conditions, no licensing authority and there is no way to register directly - only with the help of an agent. It is very likely that you fell victim to a scam. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.

I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with any other casino in the future.