CrazyWinners Casino - La solicitud de retiro del jugador fue rechazada.

Unreliable casino !! The casino does not want to pay any winnings from the gift they give !! Withdrawal Terms and Conditions change daily depending on the person who responds to the email if you respond !! I received an email of € 10 from my account to my gaming account from an account manager / VIP manager / VIP account manager Sergio. I played and recycled that gift for € 10 x35 according to their terms on 7.6 and finally won € 800! I picked up that € 800 and the required documents accepted. I've been waiting for money in my account on the 13th (the maximum time for transferring money is the 18th), but to no avail. My winnings have been returned to my game account and a new wait is starting again!

Epäluotettava kasino!! Kasino ei halua maksaa voittorahoja jotka on saatu heidän antamalla lahjalla!! Nosto Ehdot ja säännöt muuttuvat päivittäin riippuen henkilöstä joka vastaa sähköpostiin jos vastaa!! Sain kyseiseltä casinolta sähköpostina lahjan 10€ pelitililleni jonka oli lähettänyt joku tilimanageri/VIP manageri/VIP tilin manageri Sergio. Pelasin ja kierrätin tuon lahjan 10€ x35 heidän ehtojen mukaisesti 7.6 ja lopulta voitin 800€! Nostin tuon 800€ Ja vaaditut dokumentit hyväksytty. Olen odottanut rahoja tililleni jo 13.päivää( rahojen siirrän enimmäisaika 18.päivää), mutta turhaan. Voittoni on palautettu takaisin pelitililleni ja taas alkaa uusi odotus!

Hello Nuppe86,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CrazyWinners Casino. Please allow me to ask you a few more question before we would move forward.

Could you please forward any screenshot of information of the bonus you used? Is your account currently verified and if yes, since when? Did the casino explain to you why was your withdrawal rejected?

Can you please specify which terms did change?

Looking forward to your answer.

Regards,

Nick

Hello Nuppe86,

Do you have any proof of screenshot showing that the wagering has been finished in the past?

Please also note that we recommend to wait at least 14 days after finishing the verification to receive your first payout. But if I understand correctly, your wagering is not yet finished.

Dear Nuppe86,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected for the above mentioned reason.