¿Pago sin verificación posible?

Hey I made a deposit on January 2nd, 2022 and won a certain amount and then paid out on the same day. My question is whether the payment can also be processed without full verification as it has not yet been processed. I only had to enter the bank name and the iban for the payment

Hey! Ich habe am 02.01.2022 was eingezahlt und eine bestimmte summe gewonnen und anschliessend am selben tag ausgezahlt. Meine frage lautet ob die auszahlung auch bearbeitet werden kann ohne vollständige verifizierung da es noch nicht bearbeitet ist ich musste bei der auszahlung nur den banknamen und die iban angeben

Hello, I would say that KYC is inevitable in most honest and licensed casinos. At least for the first withdrawal. I think that the only exception is when you play in a crypto casino using a crypto wallet.

So you won, requested a withdrawal. Are you waiting for the processing now?

it wasn't a crypto wallet and i have been waiting for processing for 5 days

es war keine krypto wallet und ich warte seit 5 tagen auf die bearbeitung

Hello.

Well, you can give it a few more days and try to contact the casino via every possible channel in the meantime. As the next step, you can submit a complaint here. Our complaint team will look into this matter.

Keep us posted, please.