hace 3 años
Casino podrido, sin corazón y sin respeto, casino sin confianza, llevo 11 días sin pagarme y me dicen que espere y espere, no deposite en esta plataforma, perderá su dinero.
Traducción automática:
El casino Slottica no es confiable
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hace 3 años
No me pagaron y solo me dicen que espere, no caiga en esta estafa
Traducción automática:
hace 3 años
Hello.
We allow casinos 14 full days to check it all up, let me know how you're faring, and when the casino fails to pay by the 14th day come back and let me know. the rest will be handled via the complaint, I'd say.
Editado
hace 3 años
Pero ya son mas de 14 dias, estos 11 dias es solo el pago de una factura todos los dias son 20 dias que no me han pagado y no han hecho nada de nada.
Traducción automática:
hace 3 años
I'm sorry you have such an experience :( which casinos do you recommend?
hace 3 años
Betano es la mejor casa de apuestas
Traducción automática:
hace 3 años
Pero ya son mas de 14 dias, estos 11 dias es solo el pago de una factura todos los dias son 20 dias que no me han pagado y no han hecho nada de nada.
Traducción automática:
hace 3 años
I see now, then the complaint was the right choice, and I hope we'll help you. 🤞
I checked the complaint briefly - it seems the problem can also be on the payment provider's side... Well, I hope it's not.
Editado
hace 3 años
No, nada que ver con el proveedor de pago, esto es una mentira de ellos, este casino le roba a todos, el que habla bien se lleva algo para callar y cansar a los demás.
Traducción automática:
hace 3 años
I'm just saying that people across the globe are experiencing such issues, and even some bigger groups are affected.
I think it's good that you submitted the complaint let's see what the casino says eventually.
hace 3 años
No van a pagar el casino esta podrido, hice la denuncia a ver si responden!
Traducción automática:
hace 3 años
Keep us updated bout the progress, sadly there is nothing more to do at this moment, it seems. 😕🙏
hace 2 años
Hi Team,
I have made the payment on 5th September of 5800 INR via google pay option but still my payment has not added yet to my slottica wallet or even returned back to my bank account.
I am surprised with this poor service by customer service department of slottica and even the payments team who is actually denying that i did not make the payment to their service provider. Also, they are telling me that i made the payment to someone else.
They demanded for my banking statement and that is very strange that i have sent my all the banking statement to the payments team still my request has closed by saying that i made the payment to someone else.
Please note : Please check my previous two deposits as the service provider name is same ( Mr. Vaddiparthi Satish Kumar).
Also please check the upi mumber (309022468015), which is same in all the 3 transactions.
3000,1000 INR transaction has successfully done via phonepe but my 5800 INR transaction has not crdited yet which was done via google pay and that service provider is doing fraud with me and with slottica stating that they did not recieve my payment yet.
PFA, (My banking statement and the screenshots of my payment).
I am begging team please help me to get my 5800 INR back asap as this is a mental harrasment for me now.
I am literally disappointed now.
hace 2 años
Hey, I'm sorry you ran into a problem.
As far as your money has not been credited to your casino account, you will probably have to contact the payment provider or bank, because the casino can't do anything in this case.
Also, I can see from your screenshots that you sent the money to one account, so it seems strange to me if the casino says that you sent the funds somewhere else.
However, I noticed that you've already managed to file a complaint, so I hope that everything will be resolved.
For now, we will just have to wait and see how the bank or payment provider responds and when you have new information, be sure to let us know. I hope everything gets sorted out and you get your money back.
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