PrincipalForoCasinosQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 534)

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Hi all, I've had an update from my bank (santander) to tell me that they have successfully raised chargebacks for me, totalling £5400. I haven't been credited any temporary money and the money will only be given to me if the merchants dont provide sufficient evidence. Could take up to 45 days from now apparently.

I think its important to note that I was 100% honest with them and mentioned the gambling straight away on a phone call, and provided them with lots of documentation showing attempted contact with the merchants, as well as screenshots to show the deposits from the casino website. I think if you are honest with your bank and speak via phone call, they will likely help you.

The merchants I had were:

WBMSC

contentmagiconline

Ridex Enterprises Ltd

WEBMOSAC

Luxbook

Drsk

Safe and Healthy

MYDTS

BYTE LAB

Did you ever find byte lab buddy?

So it's been over a week since I had my big relapse, I'm in a clear head space again and ready to start a mission to take these b******s on. Slotmonster was the casino I was using if anyone has any information on how to go about contacting them or were successful? I get no response and I have no live chat option any more as they just left the chat 😅😅 "responsible gambling" ey 🥲

I'm currently plucking up the courage to contact the bank again to ask them to help and re raise all my previously successful chargebacks but I feel like a fool and am embarrassed, makes me really anxious!

Lets hope so I am 5 months clean now since my last episode I am not claiming to be cured but it is going well never out the gym now reading more watching more TV sport etc using gyms in different areas etc I feel a new person but still cautious as I sometimes get thoughts and do a browse but then I do nothing more than this so never out of it yet it will always be there

5 months clean from the worse addiction there is buddy! Can I ask for some help please Paul? I'm on the verge of trying to get my chargebacks raised again, what's best.. email or phone call? Phone call then email if not satisfied with the response?

Dt100

Yes going well so far !

I called them the 2nd time after been given advice from my gambling advisor but for me it got me no where if I could go back I would have just used the chat function to be honest as you have to contact chargeback team 1st not complaints I was not able to raise them online as it blocked me

Editado por el autor

Yes going well so far !

I called them the 2nd time after been given advice from my gambling advisor but for me it got me no where if I could go back I would have just used the chat function to be honest as you have to contact chargeback team 1st not complaints I was not able to raise them online as it blocked me

So contact chargeback team via chat?

Dt100

Well I had to as could not raise them online but just raise them online if you can to start off get the ball rolling then if they reject take it from there but it goes to chargeback team first then to complaints as the chargeback team will just reject them but complaints team can do more

Editado por el autor

Just a heads up I’ve currently had a refund from echosyntex, depasify, ggamer and scribulo!

Kelly1234

How long did it take for depasify to refund you also how do you contact echostyx

calumharris

How long will it take as ive sent them and email tonight

exodus1

What have they raised yours as I did all of what you have but they will not raise them for me I'm gutted.

How do I get KTM to refund me immediately

How long will it take as ive sent them and email tonight

Roughly one week.

Dt100

No unfortunately not

Waldo1984

Goods and services not received

Guys just to let you know WEBMOSAIC are sending generic emails out now and won’t be refunding directly. I have reported them to trading standards and also will be going to the police.


I received a refund from them in February but noticed more payments and those ones they are denying all Knowledge of

Jcejejxjvujr

Hola, me dijeron que no hay ningún pago en su sistema según los extractos que les envié. Estoy confundido porque no sé qué más decirles.

Editado por el autor
Traducción automática:
Agora

They told me the same the first time around but then refunded me. It appears now they are just lying to everyone and making you go through the chargeback. I won’t be doing a chargeback. I want them shut down and their owner Igor Elbakyan arrested in Georgia

Jcejejxjvujr

Tampoco puedo hacer una devolución de cargo porque Revolut ya me dijo que no pueden ayudarme😢

Traducción automática:
ryanthorne8380


help@echosyntex.com. Depasify i contacted on a Wednesday and refund was processed by the Monday

Editado por el autor
Laura448

Hi what did you say to baldigame as they are saying payments were not received to them when there clearly on my statement

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