When will you confirm my account?
Hi, no representative of this casino has ever posted here, so the casino certainly won't write you back.
However, I can see that you have a problem with verification and you also lodged a complaint about it. What exactly is going on ? Is the casino not accepting any documents or something else ?
I also can't help but say that this casino was not the best choice as it operates without a license and its safety index is very low. Have you seen it too ? I think that even if you get the money and manage to verify, I wouldn't play here anymore.
If you have something new, let us know.
They rejected my authentic Identity Cards, as well my phone bills.
They say they are "randoms".
I have a very very bad feeling about the issue.
I was going to change and write a positive review about them since I thought they were going to solve the problem, but now they are utterly lying.
I'm really sorry about this issue with the particular casino. Unfortunately, we can not be of any more help, as our complaint team has explained in your complaint, as well. As Jaro has already expressed our position, when it comes to the safety of this casino, probably it would be really better to turn head somewhere else, to a better and safer one. Please do not hesitate to contact us in the future with anything related to online casinos, we will gladly give you some advice, if needed.
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