hace 3 años
Si quieres hablar de cualquier tema relacionado con Art Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Art Casino
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hace 2 años
Hola, ¿hay alguna dirección a la que pueda ir si me siento engañado por este casino? El sitio web de la autoridad reguladora dice que no debe comunicarse con ellos. Hay direcciones/números de teléfono/organizaciones en el sitio web del proveedor con las que debe comunicarse si tiene una disputa o algo así. Pero no puedo encontrar ninguna dirección en el sitio web de este casino. ¿Alguien tiene una dirección de correo electrónico a la que pueda escribir si mis esfuerzos con este casino no tienen éxito en ciertos problemas? ¿O es recomendable ponerse en contacto con el regulador?
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hace 2 años
I feel you should find the complaint feature quite suitable. As far as I can see two complaints were successfully resolved for you in the past, so if you need help again, go on and submit another one:
https://casino.guru/complaints/create
What do you say, sounds good to you?
hace 2 años
No creo que puedas ayudarme, el punto es que ya le dije al casino dos veces que no quiero jugar más y cuando cerré mi cuenta me atrajeron con ofertas. Este casino explota a las personas y las lleva a la adicción al juego. A este casino no le importa la protección o la responsabilidad del jugador, solo quiere dinero. Además, las máquinas tragamonedas en este casino están controladas y deben monitorearse más a fondo. Le dieron al casino una calificación muy buena, entonces, ¿por qué debería presentar una queja aquí? no ayuda
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hace 2 años
It's a fresh casino, so we inform:
"We've thoroughly reviewed Art Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it the normal Safety Index rating we give to established casinos. "
May I know how exactly this specific casino drives people to gambling addiction? Spam promotions are sadly pretty common. I agree a vulnerable player is tempted, but honestly look on the TV these days... Would you instantly buy a car because the advert says it's your life chance?
Allow me another question, what makes you think the slots are controlled, please?
The way they work, it's technically impossible:
https://de.casino.guru/wie-automaten-spiele-funktionieren-mathematik
People intend to remember the losses, and it makes them believe they were unbelievably unlucky, so the slots are tempered.
I understand such frustrations, but believe me when I say the casinos are more likely to provide fake games rather than control genuine slots.
If you are strongly convinced something is wrong, submit a complaint. Complaining on the forum changes nothing.
James82
hace 2 años
Well, it's a pity when the casino limits you like that. Does it say somewhere in the terms and conditions that it can do so, or did you try to ask the support why it is so ?
Other than that, is the casino suitable for you ? Have you had any other problems besides this ?
hace 2 años
Hi it was sorted out there was a glitch with the system everything's ok now I must say customer support was great and overall I have to say I would strongly recommend this casino now
hace 2 años
So it's perfect that everything was finally resolved in a relatively quick period of time. You might want to leave your post on the forum next time, because then my reply loses a bit of context, since I'm actually replying to basically nothing with my first post.
Anyway, I wish you many more wins and trouble-free situations in this casino. Good luck. ☘️
hace 1 año
hi looking people like you to fight this casino
hace 1 año
Hello,
So it appears you for some reason, wish to find players dissatisfied with Art Casino. I would guess it is related to your current complaint:
https://casino.guru/art-casino-player-s-funds-have-been-confiscated 👈
If I may express my opinion, you should focus on the complaint just now. For example, I find this update to be rather confusing:
"I did not play with bonus money; I deposited 20 dollars and received 20 free spins."
How about you calm down and give the complaint some time to progress, and make sure your updates are accurate and understandable? When you say you want to fight a casino, I'd say you have very little idea what that actually means. But feel free to share your plan.
Also, as the name suggests, anonymized accounts won't ever respond back. Just so you know.
hace 8 meses
Hola, no puedo cerrar mi cuenta permanentemente en este casino. Si hago este estúpido bloqueo de 24 horas, dice que recibiré un correo electrónico con instrucciones sobre cómo cerrar mi cuenta permanentemente. ¡Pero nunca lo recibo! Simplemente puedo volver a iniciar sesión después de 24 horas. La dirección de correo electrónico...
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hace 8 meses
Probably this justifies bothering the board of directors a bit?
Official(s)
1
Function Statutory director
Title description Managing Director
Name Christopher van Rosberg
Date of birth February 10, 1983
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
2
Function Statutory director
Title description Managing Director
Name Lorenza Godett
Date of birth September 5, 1971
Place of birth Luperon
Country of birth Dominican Republic
Nationality Dutch
3
Function Statutory director
Title description Managing Director
Name Analissa M. Eustatius Heiland
Date of birth February 3, 1977
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
4
Function Proxy holder
Title description General Proxy Holder
Name Corvin Alexander Nagtegaal
Date of birth November 27, 1992
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
There are various ways to find out their phone numbers and email, cheap and fast. The directors will hate it, trust me, they are legally directly responsible.
Also raise it with the gambling commission, they have a form on their website, tell them this casino is not displaying their licence on the webpage. You could also inform their payment service providers about that fact.
hace 8 meses
Hola, no puedo cerrar mi cuenta permanentemente en este casino. Si hago este estúpido bloqueo de 24 horas, dice que recibiré un correo electrónico con instrucciones sobre cómo cerrar mi cuenta permanentemente. ¡Pero nunca lo recibo! Simplemente puedo volver a iniciar sesión después de 24 horas. La dirección de correo electrónico...
Traducción automática:
hace 8 meses
This must be really frustrating, for sure.
Perhaps our complaint team could help, though. File a complaint here and explain everything well. Hopefully we'll be able to move things up. 🙏
hace 8 meses
Probably this justifies bothering the board of directors a bit?
Official(s)
1
Function Statutory director
Title description Managing Director
Name Christopher van Rosberg
Date of birth February 10, 1983
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
2
Function Statutory director
Title description Managing Director
Name Lorenza Godett
Date of birth September 5, 1971
Place of birth Luperon
Country of birth Dominican Republic
Nationality Dutch
3
Function Statutory director
Title description Managing Director
Name Analissa M. Eustatius Heiland
Date of birth February 3, 1977
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
4
Function Proxy holder
Title description General Proxy Holder
Name Corvin Alexander Nagtegaal
Date of birth November 27, 1992
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
There are various ways to find out their phone numbers and email, cheap and fast. The directors will hate it, trust me, they are legally directly responsible.
Also raise it with the gambling commission, they have a form on their website, tell them this casino is not displaying their licence on the webpage. You could also inform their payment service providers about that fact.
hace 8 meses
Is this information available online for everyone, or how did you find those, if you don't mind me asking? 🤔
hace 5 meses
El casino tiene todo tipo de juegos y los pagos se procesan muy rápido. Hasta ahora, todo perfecto 👍🏼
Traducción automática:
hace 5 meses
Could you tell me more about the withdrawals and how long they take? What games and providers do you use most often here?
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