hace 2 años
Si quieres hablar de cualquier tema relacionado con BET90 Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
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hace 2 años
Quiero advertir a TODOS los jugadores que Bet90 ya no ofrece plazos de pago de retiro cuando se agotan 3-5 días hábiles. Usted hace la pregunta y los asistentes del chat simplemente no responden a lo que se les pregunta. No responden correos electrónicos, no responden correctamente en el chat, de todos modos, todo indica que estoy siendo víctima de una estafa. Envié toda la documentación, deposité, envié la boleta de depósito, completé la reinversión, en fin, hice TODO lo necesario. Y, si pudiera establecer un ODD de que no recibiré mi dinero, sería 1.08, como si el Bayern de Múnich se enfrentara al Chapecoense. Soy Chapecoense en este caso. Solo quiero recuperar mi dinero, avergonzarme de tratar al cliente de esa manera.
¿Pueden establecer una fecha límite para mi retiro? Hice el retiro el 14/10/2021, la cuenta fue verificada el 15/10/2021, EL PLAZO YA SE ACABÓ, ¿Y AHORA QUÉ?
Traducción automática:
hace 2 años
Hi, I'm quite surpriced that you're facing this issue in casino with such a nice reputation 🙁It's good that you have already submitted a complaint, especially in case that casino does not response at all... We usualy advise players to wait for at least 2 weeks (for casinos with not so good reputation), however I feel this is not question of time in your case. Please keep an eye on your complaint's progress, further more you can always try to contact Malta Gaming Authority. As far as I know there are some players who were successful and got their winnings this way.
Please stay positive and hope for the best.
hace 2 años
Lo que me reconforta es la evaluación que veo en su sitio web sobre ellos, ya que me estoy frustrando. Evitan preguntas, no dicen la fecha límite en absoluto, solo dicen días hábiles. Esto es muy cruel, parece que intentan irritar al cliente para que el cliente sea irrespetuoso con ellos y tienen razón, pero yo soy honesto, soy educado, soy una persona que tiene principios, no voy a ser descortés. . Es injustificable para usted estar lidiando con asuntos serios y hablando como un niño. Cuenta liquidada, documentos enviados, recibos de depósito enviados, extracto bancario enviado, reinversión completada, todo está correcto. Por un momento, incluso dijeron que ahora depende de la fecha límite de mi banco, pero eso es una mentira, porque la opción de anular el retiro está marcando allí para que pueda hacer clic en ella. ¿Qué casino realiza el depósito y deja disponible la opción de devolución de dinero? Tengo todas las conversaciones transcritas en mi correo electrónico, si el casino decide aparecer aquí para responder que realmente espero que sean justas.
LOS CASSINOS DEBEN APRENDER A PERDER TAMBIÉN.
Traducción automática:
hace 2 años
Hi, I'd say it's great you submitted the complaint. It's also important to stay calm while talking to the casino representatives, because in some cases, casinos simply close your account if you're rude. I honestly hope you'l manage to resolve this with the casino and everything's gonna be alright 🙂
Just make sure you won't lose your winnings before you manage to withdraw them!
hace 1 año
Hello Casino Guru,
I deposited this website so far, 196 Euros. After that the website has been limited me. I withdrawan 946 Euros. They informed me that I had to verify account. I uploaded all documents in same day.
But it's been more than two weeks after withdrawal and it's been more then 10 working days after uploaded documents. They don't response my email's. I didn't use any bonus, before become a member I checked T&C. I just used Mifinty method. Nevertheless, I coudn't find anyone to talk. Live chat just says we will send it as soon as possible. They don't send my money. Please help about this.
NO ONE SHOULD TRUST THEM! Casino Guru has to change this:Very good reputation
BY CASINO GURU
hace 1 año
Hello,
first, allow me to bring to your attention some aspects we're considering when it comes to the overall rating:
https://casino.guru/Bet90-Casino-review#tab=js-tab-reputation
Secondly, it does not seem that casinos can't handle players' issues. The staff cooperates with our complaint team and there has been no single unresolved complaint so far.
Hence I recommend submitting a complaint and we will check the whole situation and try to help you.
Please use this link:
https://casino.guru/complaints/create
hace 11 meses
Hi. My user in Bet90 is alvaro3120 and I am from Ecuador. I still can't say that my withdrawal has been delayed but there are some issues that i would like to be clarified (Sorry for my english). I am using the same method to withdraw that i used to deposit (Directa24), but Bet90 has rejected my withdraw attempts arguing that my bank account isn't valid or that my payment details are incorrect, but i have tried with two of my bank accounts (i am the owner of them) and the issue continues (the data IS correct, i have checked multiple times and they are the bank accounts that i always use...and I called the banks and they say that my bank accounts have no limitations to receive international transactions). I would like to get a respond from BET90 and be clear with this problem. My Bet90 account is validated and bonus money was released with no problem. Maybe it is that you have the wrong Swift code of the banks?? Or problems with Directa24?? Pleaste, let me know. 
Also I don't have unplayed amount
Please, help me to speed up the approval...Thank you
Editado por el autor hace 11 meses
hace 11 meses
I'm sorry. No one aside from the casino employee can solve the problem. I would say, the casino should now clarify the issue and make every effort to allow you to withdraw.🤔
Kindly mind the casino probably won't respond to you here. This isn't the official casino chat, you see?
May I know for how long you have been trying to withdraw, please?
hace 11 meses
Yeah..i know that this page helps people who plays in all online casinos... I've written them several times since May 16...But i've heard that other people from Mexico have the same issue since nearly a month, not only with Directa24, also with Mifinity ... Bet90 responded by email 2 days ago that they will communicate this issue with Directa24 and that I would get a response on Monday (today).
hace 11 meses
To be entirely precise, our Complaint Resolution Center helps players with complaints. 🙂
The way I see it, you could use some help too, right?
I usualy recommend players to read this brief quide, to get an idea about the process as a whole:
https://casino.guru/complaint-resolution-instructions
Once you feel it's a good idea to create one, feel free to use this link:
https://casino.guru/complaints
I think you should try it, it's free.
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