Hello,
I will check your complaint as soon as it's been reviewed and visible to the public.
In the meantime, would you mind sharing more details about what has happened, please?
Hello,
this is kind of a story. 🙁 Thank you for sharing.
A good example of how the customer should never be approached.
Is this issue related to sports betting, please? Normally, I would encourage you to submit a complaint, sadly we only deal with casino games, so I'd like to be sure about it first.
Well, it may be related, to our warning:
It seems you missed my question: Is this issue related to sports betting only, please?
Oh, I'm sorry to hear this, I wish I could help you.
Hello hitt89,
thank you for your tip! I'll forward it to our Data Team ad we shall see what score this site gets.
Good to know!
Well, we're constantly working on the best way how to deal with such reviews. What we value the most is to keep all reviews intacted from the casino's "compensations", we want them to be genuine, hence I put quite an effort into checking Casino Guru user reviews daily.
It's always good to be one step ahead😀.
Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.
Es comprensible que quieras recuperar los 1300€ que estaban pendientes de retirar y que nunca recibiste, considerando la situación anterior donde los estafadores no cumplieron con los pagos. Es bueno que la empresa esté dispuesta a investigar esta situación y abordarla adecuadamente.
Asegúrese de mantener una comunicación clara y documentada con el equipo o soporte responsable de Betadrian. Esto puede implicar mantener registros de todas las conversaciones, correos electrónicos o mensajes intercambiados, en caso de que los necesite para referencia futura.
Sin embargo, recuerda siempre apostar de forma responsable y no invertir más dinero del que estás dispuesto a perder. Incluso si la situación actual con Betadrian parece positiva, la industria de las apuestas puede ser volátil y es importante tener cuidado al manejar su dinero.
Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.
All good news. I'm glad you got one withdrawal and hopefully the second one will be just as successful.
I also saw that you have reopened your complaint based on this situation and we will see where your case goes from here.
Anyway, If anything changes again, don't hesitate to let us know.
I hope everything will turn out well.
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