This company is so annoying. Sometimes you get paid out within 15 minutes automatically and others you wait days. I think they are annoyed that I won £1000 after getting £16 from free spins from deposits. I withdrew very early yesterday and their payments team refused to check my withdrawals for the entire day. I have checked with them before and there is no cap on winnings from bonuses. Their payments team don’t work on weekends so apparently I need to wait until Monday. They could easily just process the payment but they just want to annoy me.
Hi, I think we don't have to think negatively right away since you said you have received money from them in the past and the withdrawals were fine. Of course, I understand that if you are used to a standard that the casino had, it is not pleasant if it takes more. However, I think that if it only lasts a few days it is not a disaster. So try to be patient and let us know how it goes and if you got your money.
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