Entiendo que no es agradable si un casino te da una fecha límite y no la cumple, yo también estaría frustrado.
Sin embargo, como mencioné antes, 14 días es un tiempo razonable para que el casino te pague. Después de ese tiempo, nos comunicaríamos con ellos, por eso lo menciono. Pero luego tendrías que presentar una queja.
De todos modos, ¿te has puesto en contacto con el casino y les has preguntado qué está pasando y por qué aún no tienes el dinero cuando te dieron la fecha límite?
I understand that it's not nice if a casino gives you a deadline and doesn't meet it, I would certainly be frustrated as well.
However, as I mentioned before, 14 days is a reasonable amount of time to give the casino to pay you out. After that time, we would contact them, which is why I mention it. But then you would have to have a complaint filed.
Anyway, have you been in contact with the casino and asked them what's going on and why you don't have the money yet when they gave you the deadline?
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