I signed up to the site under the impression that it was no kyc casino. I won 1800 and tried to withdrawal it and after a week of getting the runaround they asked for my kyc documents.. that was supposed to be over with within ten business days.. it's going on day 15 and no end in site.. they encouraged me to keep playing while waiting.. now I'm up over ten thousand dollars and still getting the runaround.. they don't want to pay.
Hi, we give casinos 14 days to sort out the withdrawal process and KYC and I see you have already passed that time frame. Have you tried asking the casino why your documents are still not verified and what is the problem if it takes so long ?
Anyway, I would recommend to file a complaint here on this link since you have no relevant information and I think that the casino could have resolved this situation by now.
Will you go for it ?
Yeah I'd love to have some help on this. I appreciate it! I'll file the complaint and send all the screenshots and info I have on it.. this has been a horrible experience and its really frustrating. Thank you!
It's okay. I can certainly understand that when a player has this experience he is definitely not excited.
However, I noticed that Nick responded to your complaint and asked some questions. So would it be possible to answer him? You can do so here.
I wish your case will be solved and you will get your money. I will keep my fingers crossed for you. 🤞
Please Be Aware That This Website Is A SCAM!!!
I strongly advise you against depositing money on this platform, as it is not a legitimate Online Casino. The website is designed to deceive and defraud unsuspecting individuals. Please do not fall for their tricks and protect yourself from financial harm.
In the beginning, I thought this was going to be a great casino. I've read a few things that seemed okay but then started withdrawal, and low and behold, the first time you ask for withdrawal, you get it and get it fast.
I've learned that is how they get you and influencers to think they are legitimate and safe. But as I started to win and decided to pull out more money, I was blocked from any withdrawal and was given no information. After repeated emails, they finally told me it was an investigation, and what I heard the most was to be patient. That means they will wait you out because you never hear the end of the inquiry, from what I've read from others. You get a letter saying they found that you did something wrong, but either way, they keep your money.
Hello, I have read the whole situation and I don't think the casino has to be a scam right away. To tell you the truth, sometimes it happens that casinos make some checks if it is necessary for withdrawals and sometimes it can take time. Of course it is always best to inform the player so that he is not in a situation where he knows nothing and has to ask questions without response.
Regarding your withdrawal, you still haven't learned anything new, just that you have to be patient ? How long have you been waiting for your money ?
If it happens that the casino takes your cash and you feel that you have not been treated fairly and that you have done nothing wrong, then we will try to help you.
So let me know where you stand.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
Deberías desactivar AdBlock