hace 11 meses
Yes, and Instant Casino and Simba n.v was owned by Christiana Georgiou from Kallis&Kallis advocates
hace 10 meses
Run in the background by Bad Hombre Gaming. Their CEO and others are on LinkedIn
ResponderCitar1
Tema general sobre Instant Casino (página 10)
hace 10 meses
I am writing this to share my frustrating experience with Instant Casino, hoping it serves as a warning for others.
Over five months ago, I requested a refund via email. Despite my repeated follow-ups, I never received a single response to my emails. In my desperation for answers, I turned to their live chat almost daily, only to be met with the same stalling and unhelpful messages.
Adding to my frustration, Instant Casino decided to block me on Telegram, Twitter, Instagram, and Facebook, effectively cutting off all other communication channels.
After months of persistence, live chat finally confirmed that my refund was being processed. I even have proof of these conversations. Yet, weeks later, I still have not received my money.
This situation is unacceptable. The lack of communication, poor customer service, and outright avoidance of accountability is appalling. It shouldn’t take months of relentless effort just to get back what is rightfully mine.
I strongly urge others to think twice before engaging with this platform. If Instant Casino truly values its customers, I hope they address this issue immediately and reconsider how they handle refund requests in the future.
hace 10 meses
This is really taking way too long to get solved, especially if the casino has promised that they will send you the refund.
I hope it will be solved as soon as possible and will wait for your updates here. 🙏
hace 10 meses
Lamentablemente, Instant Casino es un casino fraudulento como cualquier otro. Instant Casino y GoldenPanda son el mismo sitio. Anuncian pagos rápidos, lo cual fue increíble y muy divertido. Después de 10 pagos, que llegaron a mi cuenta bancaria en un minuto, ya no los recibo de inmediato y tengo que esperar al menos dos días. Es la misma táctica que todos los demás: pierdes tu dinero de nuevo. Lamentablemente, desaconsejo usar este casino. Solo hay casinos estadounidenses con buena reputación.
Traducción automática:
hace 10 meses
Even the CEOs of the company behind them - Bad Hombre Gaming - refuse to answer anything. Literally every contact person at Instantcasino.com and Bad Hombre Gaming ignore every single message from me, my lawyers, Revolut and Mastercard. We know who they are and where they are - they can't hide but yet seem intent on just batting the issue to the side and not responding to formal communications. Up there with the worst Casino operators I have ever used. Lies, deceit, fraud, ignorance. When Mastercard shutdown their fraudulent merchants and and recover my funds and stop them ever accepting Mastercard payments again then I'll be laughing and it is going to happen real soon - they know this from the emails directly sent to them by Mastercard which I have a copy of. Times ticking for this scummy organisation.
Editado
ResponderCitar1
hace 10 meses
¿Podrías decirme qué casino me recomiendas que sea realmente confiable y ofrezca pagos instantáneos? Porque no es un casino instantáneo.
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hace 10 meses
my promised refund still has not been paid, no response on emails, blocking me on insta, x, facebook and telegram. They are now also ignoring chat messages. I will haunt this casino down until every last cent has been paid back.
hace 10 meses
Lamentablemente, Instant Casino es un casino fraudulento como cualquier otro. Instant Casino y GoldenPanda son el mismo sitio. Anuncian pagos rápidos, lo cual fue increíble y muy divertido. Después de 10 pagos, que llegaron a mi cuenta bancaria en un minuto, ya no los recibo de inmediato y tengo que esperar al menos dos días. Es la misma táctica que todos los demás: pierdes tu dinero de nuevo. Lamentablemente, desaconsejo usar este casino. Solo hay casinos estadounidenses con buena reputación.
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hace 10 meses
May I ask if the casino explained this delay anyhow, though?
hace 10 meses
I had 1000€ withdrawn from ''instant casino'' but my bank declined their payment because the description they put was not valid (I had in the past many successful withdrawals form the same bank).
So I had my bank to confirm returning the money back to instant casino and now after one month and lots of emails and talking with bots all i get is the same answer: At this time, there is no new update regarding your payment. Please rest assured that our dedicated team is actively working on processing it as soon as possible.
Is there actually anything i can do to claim my money back??..
hace 10 meses
So, can you see the money back in your casino account now, or there is nothing visible? 🤔
Also, is there any other withdrawal option available for you, by any chance?
hace 10 meses
No money is not visible that is my problem they won't allow the money back to my account even after all evidence i have provided to them and they always give me the same reply on support and i feel like that i am talking to bots to be honest.
Other withdrawal options are available but to use them i need the amount back.
hace 10 meses
Yeah, I understand your point, and I really hope that our team will be able to move forward with your complaint soon.
It really is weird that this money got lost just like that. Right?
hace 10 meses
Well for me if they get a rejected payment from a bank they should automatically sent the money back to the account they were withdrawn from. I really don't know why the stalling this situation. Hope they give my money back anytime soon so i can withdraw again.
hace 10 meses
I have to agree with you on this; they really should, but we have to find out where the fault happened here, you know.
Hopefully, soon we'll know more.
hace 9 meses
When I won 400 euros they closed my account for no reason，Sent relevant emails but no reply
hace 9 meses
Oh, I'm so sorry, you didn't get any explanation from the casino and they took your money? I think an answer from the casino would be more useful than silence because we don't know much from this.
Anyway, I saw that you filed a complaint and our team will try to help you. I hope that will be possible.
If something changes and you get more info, let us know.
I'll keep my fingers crossed.🤞
hace 4 meses
Mi solicitud de retiro está pendiente después de 24 horas. Pedí un recordatorio y me indicaron que verificara mis documentos. Tras la verificación, mi solicitud de retiro de criptomonedas también está pendiente. ¿Cuánto tiempo me recomiendan esperar? ¿Debería preocuparme? Porque hice un retiro de 50 € solo para verificar que todo estaba en orden; en realidad, necesito retirar cantidades superiores a 20 000 €. No quiero problemas.
Confirmaron por chat que no hay ningún problema con mi cuenta y que la verificación se completó correctamente. Sin embargo, no leo buenas reseñas y eso me preocupa.
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hace 4 meses
Hello, I guess you have to wait unless it is more obvious what has caused the issue. It could be just an ordinary delay, especially when you say they confirmed your verification successfully. Despite the name, many players have experienced delays with this casino. 🙁 It is not overly the safest choice, If I may say so.
Please keep us posted about the progress; I hope it won't take long, of course.
ResponderCitar1
hace 4 meses
En caso de problemas, ¿su servicio puede ejercer algún tipo de presión? En definitiva, ¿recomienda que me preocupe o que, en general, no me preocupe? Considerando las cifras que estamos analizando.
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hace 4 meses
Yes, but not right now, I'm afraid. You see, we give casinos 14 full days to catch up with the delay.
I suggest you check the green link I sent you to see how safe the site is according to our findings. Not very convincing, though...
hace 4 meses
Confirmaron que me enviarían todo el dinero. Sin embargo, cuando les pedí los códigos SWIFT, me ignoraron por completo. Presenté una queja y les pedí que me apoyaran lo mejor posible; quizás juntos podamos obtener una respuesta. Gracias, chicos, son los mejores.
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