This is the first time I'm going to post a review and I've been playing in crypto casinos for over 8 years.
If you are going to bet in this casino, I prefer to give it to a dog than to this casino, to deposit it is very simple, that is, if you deposit € 500 for example, they will charge you € 525, if you deposit € 300, € 330 charge.. like that.., but for the withdrawal, pray to god, the devil, buddha, that if you are lucky, they will process the withdrawal in about 100 hours, if not, you have to send 300 emails (literally +100 emails and they do not pay attention to you), for them to process the withdrawal and obviously, they will never do it.
Withdrawals waiting +48 hours, without response from support, neither by email nor by telegram (here at least they help you, but they can't do much or they don't feel like it). Coincidentally, I won almost €4,000, I had been in losses for almost a month, I only withdrew twice to test that the withdrawals are coming in, and the first was instant, the second took approximately 1 hour, it was a small amount of money, about €100 withdrawal, but when I won that amount, the withdrawals were never processed, sometimes they were even rejected, all this with the KYC verified, the account was all OK, without any problems, but when I was in the negative, the withdrawals were faster, but NEVER AUTOMATIC, just the first one, I imagine so you have a good impression that they pay automatically and then, forget about it...
It's the first crypto casino that doesn't have instant withdrawals... and the funniest thing is that it's called "INSTANTCASINO", instant that it automatically takes your money and you never see it again?
A report has already been filed and a dispute has been filed with my bank for the return of all the deposited money, since withdrawals are NEVER PROCESSED. Luckily, I have a platinum card and purchase insurance, so I will probably get my money back. This already happened to me with another casino and I eventually got my money back. This type of practice is illegal... and I repeat, my account is in order, as stated by them, with the KYC verified, email, ID and documents sent...
more than 50 withdrawals and only 1 has arrived instantly, the others I mentioned NEVER, I always had to wait between 1 and 7 days for it to be processed and another 2-3 days for it to arrive at the bank, in short if you win on the 1st, you will probably have your money on the 15th, and if you are lucky enough to have it processed... if not... nothing.
On top of that, you ask for help via Telegram, and all they tell you is to wait for a response... a response to what? I've been waiting 3-4 days for my withdrawal to be processed... a withdrawal from a casino that claims it's instant...
In short, if you make money here, you'll have to wait a very long time (between 3-7 days), as this is done so that you become impatient and cancel the withdrawal, thus losing your money.
Be lucky if you get KYC verified (I was verified without any problems, but I've seen others who tend to have a lot of trouble with this).
Es la primera vez que voy a poner una reseña y llevo jugando en casinos crypto algo +8 años.
Si vas a apostar en este casino, prefiero darselo a un perro antes que a este casino, para depositar es muy simple, eso si, si depositas 500€ por ejemplo, te cobraran 525€, si depositas 300€, 330€ de cobro.. asi.., pero para el retiro, reza a dios, el diablo, buda, que si tienes suerte, te procesan el retiro en unas 100 horas, si no, hay que enviar 300 correos (literalmente +100 correos y no te hacen caso), para que te procesen el retiro y obviamente, nunca lo harán.
Retiradas esperando +48 horas, sin respuesta del soporte, ni por correo, ni por telegram (aqui al menos te ayudan, pero no pueden hacer mucho o no les da la gana). Casualmente gané casi 4000€, llevaba en perdidas casi 1 mes, solo retire 2 veces para probar que llegan los retiros, y el primero fue instantaneo, el segundo tardo 1 hora aproximadamente, era poco dinero, unos 100€ de retiro, pero cuando gané esa cantidad, los retiros nunca se procesaban, incluso a veces los rechazaban, todo esto con el KYC verificado, la cuenta todo OK, sin ningun problema, pero cuando estaba en negativo, las retiradas eran más rapidas, pero NUNCA AUTOMATICAS, solo la primera, me imagino para que tengas buena impresión de que pagan automaticamente y después, olvidate...
Es el primer casino crypto que no es instantaneo las retiradas.. y lo más gracioso es que se llama "INSTANTCASINO", instantaneo de que te quita el dinero automaticamente y nunca lo vuelves a ver?
Ya se ha dado parte y hecho disputa en un registro a mi banco para la devolución de todo el dinero depositado, ya que las retiradas NUNCA SE PROCESAN, por suerte tengo una platinum y seguro de compras, asi que probablemente se me reembolse el dinero, ya me pasó con otro casino y al tiempo recupere el dinero.. porque este tipo de prácticas que hacen son ilicitas... y repito, mi cuenta esta todo correcto, dicho por ellos mismo, con el KYC verificado, mail, DNI y documentos enviados...
más de 50 retiros y solo 1 ha llegado instantaneo, los otros que comento NUNCA, siempre tuve que esperar entre 1 y 7 dias para que se procese y otros 2-3 días para que me llegue al banco, en resumen si ganas el dia 1, probablemente tengas el dia 15 tu dinero, y si tienes suerte de que te lo procesen... si no... nada..
encima les pides ayuda por telegram y solo te dicen que esperes una respueta.. una respuesta de qué? si llevo esperando 3-4 dias para que me procesen el retiro... un retiro de un casino que dice que es instantaneo..
en resumen, si ganas dinero aquí, vas a tener que esperar muchisimo tiempo (entre 3-7 dias), que esto lo hacen para que te impacientes y canceles la retirada, y pierdas tu dinero.
Tener suerte de que te verifiquen con el KYC (a mi me verificaron sin problemas, pero he visto a mas gente que suelen dar mucho problema con esto).